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28
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Linchpin: Are You Indispensable?
Seth Godin
Gift quality. Unable to ship to APO and FPO at this time.

Amazon Rating: ![]() ![]() ![]() ![]() ![]() | |
| US$17.13 | |
(As of Sep 07 14:47 , info) | |
28 reviews from Business blogs:
- Seth's Blog 31 Aug 10
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- Six Pixels of Separation 24 Aug 10
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- Six Pixels of Separation 03 Aug 10
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- Young Entrepreneur - Small Business & Entrepreneur Community » Blog 28 Jul 10
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- Six Pixels of Separation 14 Jul 10
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- Brand Autopsy 08 Jul 10
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- Duct Tape Marketing 21 May 10
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- Small Business Trends 30 Apr 10
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- Altitude Branding 26 Apr 10
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- Penelope Trunk's Brazen Careerist 26 Apr 10
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- Six Pixels of Separation 09 Apr 10
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- Seth's Blog 06 Apr 10
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- Escape From Cubicle Nation 20 Feb 10
- ,
- Six Pixels of Separation 17 Feb 10
- ,
- Chris Brogan 17 Feb 10
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- Penelope Trunk's Brazen Careerist 15 Feb 10
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- 37 Signals 12 Feb 10
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- MarketingProfs Daily Fix 08 Feb 10
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- Six Pixels of Separation 30 Jan 10
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- Good Experience 26 Jan 10
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- Seth's Blog 26 Jan 10
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- Duct Tape Marketing 26 Jan 10
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- What's Next 26 Jan 10
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- Seth's Blog 26 Jan 10
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- Web Ink Now 25 Jan 10
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- ConverSations 17 Jan 10
- ,
- Six Pixels of Separation 13 Dec 09
- ,
- Seth's Blog 02 Dec 09
blogs

28
posts
Linchpin: Are You Indispensable?
Seth Godin
Gift quality. Unable to ship to APO and FPO at this time.

Amazon Rating: ![]() ![]() ![]() ![]() ![]() | |
| US$17.13 | |
(As of Sep 07 14:47 , info) | |
28 reviews from Business blogs:
- Seth's Blog 31 Aug 10:
... The details are right here. Created by Vook, based on the hardcover. Includes new video and interviews with some interesting folks. . . The long tail challenge of the iPad store is getting more and more obvious to people. The ratio of 'shelf space' to inventory is about the worst of any retail experience in the world. There are more than 24, 000 apps listed in the iPad store, and yet the front window (equivalent to the window of a bookstore) shows the user six choices. The spotlight coverflow up top shows another sixteen, fairly randomly. Meaning there's a little worse than a one in a thousand chance that your app will appear in front of someone interacting with the store at the first level. ... - Six Pixels of Separation 24 Aug 10:
... Industries that sell products which can be digitized are grappling with everything from revenue to new business models and the book publishing industry is no exception to this rule. News broke over the weekend that famed Marketing thinker/doer and best-selling business book author, Seth Godin (Linchpin, Tribes, Purple Cow, All Marketers Are Liars, etc. . . ) was going to stop publishing books "traditionally" (you can read the full news item here via The Wall Street Journal: Author to Bypass Publisher for Fans). The news hit Twitter like a brushfire (especially amongst Marketing Nerds like your truly). ... - Six Pixels of Separation 03 Aug 10:
... Blogging is (still) one of the most powerful Marketing tools. Ever. Period. Hard stop. On November 28th, 2009, I had a Blog post titled, Start A Blog Today, that focused on an amazing video interview of Tom Peters (In Search of Excellence, Re-Imagine, The Little Big Things, etc. . . ) and Seth Godin (Purple Cow, Tribes, Linchpin, etc. . . ) talking about why Blogging matters and why you need to start writing a Blog now: American Express - Open Forum - Let's Hear It For The Blog. It's 2010, and Blogging matters now more than ever. The buzz and hype has subsided, so now is the perfect time to do it. . . and it matters. ... - Young Entrepreneur - Small Business & Entrepreneur Community » Blog 28 Jul 10:
... Your end user might be more worried about if they are going to make payroll next week, or how they are going to pay their rent. Make your value added proposition short, clear, and jump out at them. And if all else fails remember these wise words from Troiano: “Startups fail because the dog won’t eat the dog food”. 2. Hiring the best technical fit Seth Godin makes a really interesting point in his new book “LinchPin”, that I think really helps drive this idea home “In a factory, doing a job that’s not yours is dangerous. Now, if you’re a linchpin, doing a job that’s not getting done is essential”. A linchpin is a single person or thing that is critical to the whole; a central source of stability and security. ... - Six Pixels of Separation 14 Jul 10:
... Not everybody is going to be able to play a bass guitar like Geddy Lee, but let's agree that creativity can happen in the legal profession and in the medical world as much as it can in the arts. You can make a difference. Get creative. Accept that you are an artist (in whatever it is that you're doing). If you're grappling with what that means, read Seth Godin's latest best-selling business book, Linchpin. But before you do anything else, please watch this TED Talk from Sir Ken Robinson on creativity, innovation and education: Start thinking about your own talent and creativity today (right now). Nurture it and push those you are connected to do the same. ... - Brand Autopsy 08 Jul 10:
... Seth Godin writes a lot about Resistance in LINCHPIN, but he refers to it as one’s “lizard brain” creating fear which prevents us from actualizing our aspirations. Steven Pressfield first defined/articulated what Resistance is and how it acts as a self-sabotaging power in THE WAR OF ART. (We’ve talked a lot about this must-read book before on the Brand Autopsy blog in 2005 and 2008. ) This past Sunday at Gateway Church, Ted Beasley gave Pressfield’s concept of Resistance new light. In the WAR OF ART, Pressfield writes. “Most of us live two lives. The life we live, and the unlived life within us. ... - Duct Tape Marketing 21 May 10:
... Businesses that get talked about are driven by a higher purpose, one formed by a passionate owner or by a passionate team mission. ” Here are 5 books that will help you in the quest to find more meaning in your work: Career Renegade – Jonathan Fields REWORK – Jason Fried and David Heinemeier Hansson Escape From Cubicle Nation – Pam Slim Linchpin – Seth Godin The Big Leap – Gay Hendricks Related Posts:REWORK Podcast with Jason FriedDo You Know Someone Who Needs to Escape?The Purpose of a BusinessMarketing On PurposeGet Your Shine OnPowered by Contextual Related Posts Like this post? Share it with ... - Small Business Trends 30 Apr 10:
... While attending the fifth annual Small Business Summit in New York this year, I had the wonderful opportunity to hear Seth Godin speak. Even better, attendees received a copy of his latest “Linchpin: Are You Indispensable?” Moved by his presentation, I wanted to read his book to gain more insight to a man whose blog is often retweeted. I was not disappointed. Be Original by Adding Art to Your Profession Godin starts bold… “We are surrounded by Bureaucrats, Note Takers, Literalists, Manual Readers, TGIF Laborers, Map Followers, and Fearful Employees. The problem is that the Bureaucrats, Note Takers, Literalists, Manual Readers, TGIF Laborers, Map Followers, and Fearful Employees are in pain, they’re in pain because they’re overlooked, underpaid, laid off, and stressed out. ... - Altitude Branding 26 Apr 10:
... Seth Godin’s latest book talks about Linchpins: people inside a business that really are pivotal to its success. (That’s an affiliate link for Amazon, just in case you need to pick up the book and read it). But there’s a big difference between being indispensable and irreplaceable. One is important and can propel your career forward. The other can stagnate you. Being indispensable is about delivering massive impact no matter where you are. It’s much more of a characteristic – a mindset wrapped with skills and attributes – rather than the details and functions in a role. ... - Penelope Trunk's Brazen Careerist 26 Apr 10:
... Guess what? I'm going to Seth Godin's house for my next webinar, which is super exciting to me because I've never met Seth, but I love his ideas. (It's 1p est on April 28. Sign up here. ) Seth and I will talk about his book, Linchpin. And I will thank him a thousand times for the encouraging emails he sent to me when I was moping on my blog that I was in my dip and I was worried that I couldn't make it. And you guys will ask questions that we will answer. When I was talking with Seth about what we will talk about he wrote this back to me: My take is that [generation Y] is the last one that will be as totally brainwashed by the system, by the schools and by companies and by society to believe that the industrial age (and compliance) is their ticket to the carnival. ... - Six Pixels of Separation 09 Apr 10:
... You're going to have to push yourself to really find the love in everything you do, and if you can't find the love, watch All Together Now (it is sure to inspire you). If that doesn't work, believe these words: art first. business second (and yes, whatever you do for a living is art. Don't believe me? Read Seth Godin's latest business book, Linchpin). All together now. . . all you need is love. Tags: advertising all together now apple art blog blogger brand business cirque du soleil creative ... - Seth's Blog 06 Apr 10:
... Now I'm glad it's here. Two asides about the book: The full-length audio (itunes, audible) is probably the best reading of one of my books. Audio books work (for me) when you can listen to them more than once. I listened to my Zig Ziglar tapes more than a hundred times each--and I'm glad I did. And the hardcover, (bn) I'm told, is selling twice as fast as any book I've ever published. Thanks for that. Enjoy the index! Special thanks to Josh for making it happen. ... - Escape From Cubicle Nation 20 Feb 10:
... And in the back of my mind, amidst 32 urgent tasks a day to keep the machine rolling, I hear whispers of a strong voice telling me there is a new body of work waiting to be born. My soul is craving quiet. I want to walk in nature, savoring long stretches of time without anything to do in order to listen to this voice. And the ideas bubbling up are: The distractions that Seth Godin talks about in his new book Linchpin. And how when we are so busy responding to messages and interacting and building relationships that our true work eludes us. The deeper purpose and meaning of my life. What am I meant to do? Why am I here? The concept of personal leadership I wrote about a few weeks ago. This feels big, like something that is rumbling deep in the consciousness of a lot of people. ... - Six Pixels of Separation 17 Feb 10:
... in-person: Seth Godin on Leadership and Creativity. Godin needs no introduction. He is widely regarded as one of the best business speakers in the world. He has authored multiple best-selling business and marketing books. He will also be presenting concepts from his recently released book, Linchpin (which could be one of his best books to date). Dan Heath on Strategy and Communications. Dan and his brother, Chip, are the authors of the amazing business book, Made To Stick (a personal favourite), and they are just about to release their sophomore effort, Switch. The Heath brothers ... - Chris Brogan 17 Feb 10:
... Are you indispensible? That’s what Seth Godin asks in Linchpin, his new book about the future of work, the break with our industrial past, and what we need to do, individually, to measure up. It’s a Seth Godin book, so of course it delivers. It’s much more meaty than Tribes and more actionable than Meatball Sundae, and every bit as eye opening as his other books. Here’s a quick video: Direct link to the video ... - Penelope Trunk's Brazen Careerist 15 Feb 10:
... Seth Godin’s new book, Linchpin, has arrived. I read it on the farmer’s sofa. The farmer is going through a midlife crisis. It’s not really a midlife crisis, though. As an expert on the process of coming of age in one’s twenties, I’d have to say that the farmer is actually going through a quarterlife crisis. Typically, one’s twenties, a period now called emerging adulthood, looks something like this: Learning to separate from parents. Figuring out where one fits in the world of work. Getting ready to be married and have kids. The farmer is doing those things in compressed ... - 37 Signals 12 Feb 10:
... A great rework of the table of contents. Linchpin, by Seth Godin, briefly describes each chapter instead of just giving the page number. He turns the TOC into an opportunity to summarize the contents of the book for a new reader, not just tell them where things are. ... - MarketingProfs Daily Fix 08 Feb 10:
... In this Marketing Over Coffee brought to you by MarketingProfs: We talk with Seth Godin about his new book: Linchpin Marketing Over Coffee with Seth Godin Direct Link to File Show length 23:30 00:52 What’s Linchpin about? 02:30 How do entrepreneurial linchpins fit in to large organizations? 05:40 Who are the artists? 06:55 Can you get beyond Dunbar’s Number? Gary V. is using twitter to add two zeros. 08:10 What is The Resistance? What is Emotional Labor? 11:22 Thrashing – a classic Marketing problem, and yes, Duke Nukem! Real artists ship. 14:16 Is there any future for mass media ... - Six Pixels of Separation 30 Jan 10:
... in-person: Seth Godin on Leadership and Creativity. Godin needs no introduction. He is widely regarded as one of the best business speakers in the world. He has authored multiple best-selling business and marketing books. He will also be presenting concepts from his recently released book, Linchpin (which could be one of his best books to date). Dan Heath on Strategy and Communications. Dan and his brother, Chip, are the authors of the amazing business book, Made To Stick (a personal favourite), and they are just about to release their sophomore effort, Switch. The Heath brothers ... - Good Experience 26 Jan 10:
... Thanks to Seth Godin for his kind words today. Seth's guest post, you might remember, is Artists break things and refers to his new book Linchpin. ... - Seth's Blog 26 Jan 10:
... and now we'll hear from the bloggers and other online denizens. This is the short head of the new long tail, the group of professional and semi-pro writers and journalists that are increasing in influence daily. I spoke to over 40 different people from various industries and blogs about Linchpin. I was given a warm reception by artists, business blogs, marketing sites, brand innovation sites, and creative blogs. It was a blast. My interaction with them reminds me that the online world is quickly becoming even more human and connected everyday. The page summarizing all of the links ... - Duct Tape Marketing 26 Jan 10:
... with Seth GodinThis content from: Duct Tape Marketing Marketing podcast with Seth Godin (Click to listen, right click and Save As to download – subscribe now via iTunes I had the pleasure of visiting with Seth Godin for this episode of the Duct Tape Marketing podcast. Seth’s new book Linchpin is out today and, as we discussed in our time together, this is probably his most personal message and book to date. The message of Linchpin, to workers everywhere, is pretty simple: “The only way to get what you’re worth is to stand out, to exert emotional labor, to be seen ... - What's Next 26 Jan 10:
... Seth Godin's latest book, Linchpin, is a rallying cry for people to use their creative talents, instincts and skills to become indispensable. I interviewed him about the book. In Linchpin, Seth told me, 'I'm arguing for gentle, progressive, relentless generosity, coupled with the artist's impulse to connect and change. To leave things better and different than the way you found them. ' 'Linchpins, ' Seth says, 'are the essential building blocks of great organizations. Like the small piece of hardware that keeps a wheel from falling off its axle, they may not be famous but they're ... - Seth's Blog 26 Jan 10:
... of electronic media, you get to read the book at your own pace, absorbing it as you go. I published a book today. My biggest and most important and most personal and most challenging book. A book that scared me. It took me ten years to write this book. I'm hoping it changes a few people. Thanks. [Amazon, BN, independents, volunteer reviewers. Kindle too. I'll be posting details of a fascinating media tour in a few hours if you want to see what the book is actually about. ]Â ... - Web Ink Now 25 Jan 10:
... Seth Godin's new book releases today. I was lucky to receive an early copy of Linchpin: Are You Indispensable? and read it in two sittings. I loved Linchpin. Now I freely admit I am a Seth fanboy (see my Seth collection for proof) so I guess you can say I am biased. I talk a bit about the book below, but first, check out an interview I conducted with Seth about the book. Direct link here. Unlike the old days of work with management and labor, a linchpin owns his own means of production. A person's success is no longer dictated by following a rule book and asking ... - ConverSations 17 Jan 10:
... I'm loving Seth Godin's new book, Linchpin -- and you will too. Though I've just started reading it, the pages are turning fast. Others are already talking about it all-a-Twitter. In one part of the book, Seth talks about how our society, today's business and educational status quo, is used to stamping out voices rather than letting the creative idea-flow flow. Don't let that happen to your organization. As my pal, Angela Maiers says, Together We're Smarter. As it has always been, really. In this fantastic time of voices shared, ideas built, and contagious creativity opening new ... - Six Pixels of Separation 13 Dec 09:
... Dip, Tribes, etc. . . ), one of the top business Bloggers in the world and one of the most in-demand public speakers, Godin is also the owner of one of the Top 100 websites in the world, Squidoo, and he even has his own action figure (that's no joke). He is about to release his latest book titled, Linchpin - Are You Indispensable? (in late January 2010), and he is the brains behind an excellent new/about-to-be-released e-book titled, What Matters Now (which I contributed to). He's been on the Podcast many times in the past, and is always one of the most insightful people I know. Enjoy the ... - Seth's Blog 02 Dec 09:
... is to give everyone a free copy. Publishers and authors could do this and try to make money doing something else. Another solution is to let the best of this group, the most committed, the most interested. . . let them stand up and identify themselves. So, that's what we're experimenting with on Linchpin. For a select group of motivated readers, I want to send you a copy of Linchpin (at my expense) three weeks before anyone else can buy one. My US publisher is not sending free review copies to magazines (the few that are left), newspaper editors, TV shows, any of the usual media suspects. ...
blogs

18
posts

Amazon Rating: ![]() ![]() ![]() ![]() | |
| US$12.49 | |
(As of Sep 07 14:32 , info) | |
18 reviews from Business blogs:
- Damn, I Wish I'd Though of That 21 Aug 10
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- Conversation Agent 18 Aug 10
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- A Smart Bear 19 Jul 10
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- Duct Tape Marketing 21 May 10
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- Mixergy - Online Business Tips from Successful Entrepreneurs 19 May 10
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- Penelope Trunk's Brazen Careerist 12 Apr 10
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- Dane Carlson's Business Opportunities Weblog 30 Mar 10
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- Chris Brogan 26 Mar 10
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- The 4-Hour Workweek and Timothy Ferris 24 Mar 10
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- 37 Signals 24 Mar 10
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- Feld Thoughts 20 Mar 10
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- Duct Tape Marketing 18 Mar 10
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- 37 Signals 09 Mar 10
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- The 4-Hour Workweek and Timothy Ferris 08 Mar 10
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- 37 Signals 24 Feb 10
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- 37 Signals 24 Feb 10
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- 37 Signals 06 Jan 10
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- 37 Signals 13 Oct 09
blogs

18
posts

Amazon Rating: ![]() ![]() ![]() ![]() | |
| US$12.49 | |
(As of Sep 07 14:32 , info) | |
18 reviews from Business blogs:
- Damn, I Wish I'd Though of That 21 Aug 10:
... And they all feel pretty much the same when you start doing them. Entrepreneurs — remember Benjamin Franklin’s advice: Never confuse motion with action. (If you’re having trouble with this, read Rework by Jason Fried, with amazing illustrations by Mike Rohde. ) Share: ... - Conversation Agent 18 Aug 10:
... The disconnect between a stubbornly siloed internal culture clashes with the networked approach that the external conversation demands. Culture defines a lot of things in organizations. How problems are tackled, priorities, rewards, and thus behaviors. I don't agree with everything Jason Fried and David Heinemeier Hansson put in Rework (Amazon affiliate link). For example, I think planning is important, especially if you're turning around an organization the size of the Titanic. And I know it does feel that way steering it in a new direction. Here's a thought, accelerate into the steering -- use its own mass. I picked up this book over many others that crowded the shelves at my local Borders store because I was looking for an espresso shot, only in the mind. ... - A Smart Bear 19 Jul 10:
... Google's algorithm, combined with the hardware and software to implement a search of trillions of websites in 0. 2 seconds, is hard to replicate; it took hundreds (thousands?) of really smart people at Microsoft and Yahoo years to catch up. 37signals' ranting platform — a blog with 131k followers and a best-selling book — is nearly impossible to build even with a full-time army of insightful writers. 'Being hard to do' is still a true advantage, particularly when you devote your primary energy to it. P. S. For more, here are detailed examples of how this mindset also sets up your sales pitch. ... - Duct Tape Marketing 21 May 10:
... There is no way around it, really. Businesses that get talked about are driven by a higher purpose, one formed by a passionate owner or by a passionate team mission. ” Here are 5 books that will help you in the quest to find more meaning in your work: Career Renegade – Jonathan Fields REWORK – Jason Fried and David Heinemeier Hansson Escape From Cubicle Nation – Pam Slim Linchpin – Seth Godin The Big Leap – Gay Hendricks Related Posts:REWORK Podcast with Jason FriedDo You Know Someone Who Needs to Escape?The Purpose of a BusinessMarketing On ... - Mixergy - Online Business Tips from Successful Entrepreneurs 19 May 10:
... Getting passionate customers without spending heavily on marketing is a theme that comes up a lot in my interviews. I asked Joe, Mixergy's new editor, to pull these 2 clips from my interview with Jason Fried about how his company, 37signals, does it. (Transcripts below. ) For more on this topic, get Jason's book, Rework, or listen to his full Mixergy interview. Clip 1: The 'real secret' See my stats for this video Clip 2: How to do it See my stats for this video The transcripts Clip 1: Eventually, we found out that having an audience is a huge benefit to a company. You know, companies have fans, have customers, but having an audience is like the real secret, I think, to making it, especially today, without having to spend a lot of money on advertising. ... - Penelope Trunk's Brazen Careerist 12 Apr 10:
... In a video I can't find, Jason explained that his business partner used to live in Holland. And Jason lived in Chicago. And his partner moved from Holland to Chicago so they'd get more done together. But they got less done. Because you need long stretches of uninterrupted time to get things done. Jason recent book, Rework, is about counter-intuitive ways to be more productive (here is a hilarious ad for the book). Rework full of stuff he learned as he grew his company, 37 Signals. I love the book because the advice is short and true — like have a short to do list so that you can actually get it done. And make tiny decisions so that you can keep moving instead of doing nothing while you make a huge decision. ... - Dane Carlson's Business Opportunities Weblog 30 Mar 10:
... Each month, we highlight the bestselling entrepreneurship books on Amazon. com. Rework Good to Great: Why Some Companies Make the Leap… and Others Don’t Crush It!: Why NOW Is the Time to Cash In on Your Passion The E-Myth Revisited: Why Most Small Businesses Don’t Work and What to Do About It Raving Fans: A Revolutionary Approach To Customer Service Guerrilla Marketing, 4th edition: Easy and Inexpensive Strategies for Making Big Profits from Your Small Business Duct Tape Marketing: The World’s Most Practical Small Business Marketing Guide The Ultimate Question: Driving Good Profits and True Growth From Business Opportunities Weblog. ... - Chris Brogan 26 Mar 10:
... As a kind of pep talk meets recipe book, Rework (amazon affiliate link) by Jason Fried and David Heinemeier Hansson is a pretty decent read. It’s a bunch of advice from their experience running 37Signals, a small software shop based in Chicago (I believe). I found a few ideas that will help my business, and I have a few notes from it that will keep me thinking in the right direction. That said, here’s a video of my thoughts: Direct link to the video The book’s worth a read, though you’ll likely pass it on to a friend when you’re done (that’s not a bad thing, but some books are keepers and others are interesting and share-worthy). ... - The 4-Hour Workweek and Timothy Ferris 24 Mar 10:
... The sponsorship will allow us to treat Glenn to some fancy new shoes and support his video habit, as well as open up uber-cool options for topics and experiments. Interested? First come, first served, so let us know at earliest via email: amyatfourhourworkweekdotcom with “RANDOM SPONSOR” in the subject line. That all said, here are the show notes and a bonus safari video… Books: Delivering Happiness by Tony Hsieh Rework by 37Signals Neverwhere: A NovelNeverwhere by Neil Gaiman Websites: we-make-money-not-art. com tripit. com People: Reid Hoffman – twitter. com/quixotic Marc Andreessen – blog. pmarca. com “Angels vs. Venture Capitalists” article by Ben Horowitz Travel: New Zealand - Webstock - Picton - Nevis – bungee jumping - Queenstown - Christchurch - Canyon Swing South Africa - Capetown - Lions Head - Shark Diving Unlimited in Gansbaai - Sanbona Safari (Recommended Ranger: Salomon Munnik) Bonus video – 3-minute tour of the Dwyka lodge safari tents: Shoot Location and Misc. ... - 37 Signals 24 Mar 10:
... Decision making, 37signals style. If your company can’t make decisions this easily, here’s a shameless plug for REWORK. ... - Feld Thoughts 20 Mar 10:
... I just read Rework, the new book by Jason Fried and David Heinemeier Hansson of 37Signals. It’s fantastic. If you are starting a business, or thinking about starting a business, or running a business, or breathing air, this is a book you should read. There are an endless array of “startup books” to choose from. Most suck. Many are ego trips for successful entrepreneurs. Others are self-help books from entrepreneurs that haven’t been successful, but are trying to be successful as entrepreneurial self-help book writers. Very few are useful, authentic, or powerful. ... - Duct Tape Marketing 18 Mar 10:
... From day one the creators of Basecamp, Backpack, Highrise and Campfire, made money, built a rabid word of mouth fan base, and perhaps more importantly, built the business they wanted to work in without taking outside funding. Along the way they became media darlings and a frequently cited use case for how to do it right. But just how did Jason Fried and David Heinemeier Hansson do it? The often unconventional approach taken by 37Signals is on display in the Fried and Hannson’s book REWORK. REWORK is a collection of essays that I think could best be described as a combination of business, self-help and wellness, and technical mentoring advice, but the collective impact is very powerful. This is one of those books that you can pick up and read from any point and find yourself immediately engrossed . ... - 37 Signals 09 Mar 10:
... Alright, the big day is finally here! REWORK is now available in stores. You can order the US version online from the following booksellers: Amazon. com Barnes & Noble Borders Indie Bound 800 CEO READ International versions are either out already or coming soon. Check with your local retailer. There’s also an audiobook version read by Mike Chamberlain (listen to a sample). At the book site, you’ll now find a PDF that includes five essays and illustrations from the book: Download PDF excerpt (1. 7 MB) And here’s ... - The 4-Hour Workweek and Timothy Ferris 08 Mar 10:
... millions of dollars in profit every year. 37Signals’ employees–fewer than 20 total–are spread across 8 cities on two continents, and no matter how many rules they break, profit seems to be the end result… This is part of the reason I was excited to get an advanced copy of Rework, their new book, which I encourage people to think of as an Elements of Style for building profitable businesses in a web-savvy world. Each chapter is 2-5 pages long and delivers their tactics and principles fat-free, without fluff. Just like their business models. Here are a few excerpts ... - 37 Signals 24 Feb 10:
... This is a guest post by Mike Rohde. We hired Mike to illustrate original art for REWORK. Each one of the 90 essays in REWORK is accompanied by an illustration that captures the key message of the essay. We asked Mike to share the illustration process with you here on Signal vs. Noise. This post is part 1 of a 2-part series. Part 2 will be posted within the next few weeks. In September 2009, I began work with Jason Fried to create a series of 90 sketchnote illustrations and 10 chapter illustrations for the new 37signals business book, REWORK. In December 2009, I completed the ... - 37 Signals 24 Feb 10:
... We’re all meeting in San Diego this week: It’s kind of pretty here. Shot from Torrey Pines State Park. A look at the conference table during company wide meeting. Yes, even we meet once in a while. REWORK is in the house. Everyone got an advance copy. The book comes out “for real” in two weeks. Jamis brought peanut butter flavored marshmallows that he made at home. Sam’s got one of the cool “Just Below Zero” colors of Field Notes. We’re recording it all for the one team member who couldn’t make it. Lots of tea gets ... - 37 Signals 06 Jan 10:
... The official REWORK book site is now up at 37signals. com/rework. There you’ll find the full list of essays included in the book, a look at the front and back covers, six of Mike Rohde’s illustrations from the book, pre-order links at major retailers, and early reviews from folks like Tony Hsieh, Tom Peters, Chris Anderson, and Kathy Sierra. The book comes out on March 9, 2010. ... - 37 Signals 13 Oct 09:
... if we wanted to team up with him to sell some books, we said HELL YEAH WE DO. So here’s what Gary and I came up with: Buy a copy of Rework and Crush It! together and you’ll get access to a private 3-hour video Q&A session. Buy five copies of each and you’ll get ...
blogs

12
posts
The Referral Engine: Teaching Your Business to Market Itself
John Jantsch
The small business guru behind Duct Tape Marketing shares his most valuable lesson: how to get your customers to do your best marketing for you.
The power of glitzy advertising and elaborate marketing campaigns is on the wane; word- of-mouth referrals are what drive business today. People trust the recommendation of a friend, family member, colleague, or even stranger with similar tastes over anything thrust at them by a faceless company.
Most business owners ...

Amazon Rating: ![]() ![]() ![]() ![]() ![]() | |
| US$17.13 | |
(As of Sep 07 12:01 , info) | |
12 reviews from Business blogs:
- Jaffe Juice 23 Jun 10
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- Entrepreneur.com - Daily Dose 21 Jun 10
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- Outspoken Media 08 Jun 10
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- Social Media Explorer 26 May 10
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- Seth's Blog 23 May 10
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- Influential Marketing Blog 13 May 10
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- Andy Beal's Marketing Pilgrim 11 May 10
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- Small Business Trends 08 May 10
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- Duct Tape Marketing 06 May 10
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- Escape From Cubicle Nation 05 May 10
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- Conversation Agent 21 Apr 10
- ,
- Duct Tape Marketing 31 Mar 10
blogs

12
posts
The Referral Engine: Teaching Your Business to Market Itself
John Jantsch
The small business guru behind Duct Tape Marketing shares his most valuable lesson: how to get your customers to do your best marketing for you.
The power of glitzy advertising and elaborate marketing campaigns is on the wane; word- of-mouth referrals are what drive business today. People trust the recommendation of a friend, family member, colleague, or even stranger with similar tastes over anything thrust at them by a faceless company.
Most business owners believe that whether customers refer them is entirely out of their hands. But science shows that people can't help recommending products and services to their friends-it's an instinct wired deep in the brain. And smart businesses can tap into that hardwired desire.
Marketing expert John Jantsch offers practical techniques for harnessing the power of referrals to ensure a steady flow of new customers. Keep those customers happy, and they will refer your business to even more customers. Some of Jantsch's strategies include:
-Talk with your customers, not at them. Thanks to social networking sites, companies of any size have the opportunity to engage with their customers on their home turf as never before-but the key is listening.
-The sales team is the most important part of your marketing team. Salespeople are the company's main link to customers, who are the main source of referrals. Getting them on board with your referral strategy is critical.
-Educate your customers. Referrals are only helpful if they're given to the right people. Educate your customers about whom they should be talking to.
The secret to generating referrals lies in understanding the "Customer Referral Cycle"-the way customers refer others to your company who, in turn, generate even more referrals. Businesses can ensure a healthy referral cycle by moving customers and prospects along the path of Know, Like, Trust, Try, Buy, Repeat, and Refer. If everyone in an organization keeps this sequence in mind, Jantsch argues, your business will generate referrals like a well-oiled machine.
This practical, smart, and original guide is essential reading for any company looking to grow without a fat marketing budget.

Amazon Rating: ![]() ![]() ![]() ![]() ![]() | |
| US$17.13 | |
(As of Sep 07 12:01 , info) | |
12 reviews from Business blogs:
- Jaffe Juice 23 Jun 10:
... Duct Tape Marketing's John Jantsch just wrote a new book called, "The Referral Engine. " With many similarities to "Flip the Funnel", I thought I'd sit down with him and chat about the primary messages and themes in the book. Audio comments to +1 206 203-3255. Follow me on Twitter: @jaffejuice Direct download here iTunes subscription here ... - Entrepreneur.com - Daily Dose 21 Jun 10:
... Would you like to get thousands of customers for your business on autopilot while you sleep? No, I'm not hawking some Internet lead-finding scam. . . and it turns out you don't need one of those goofy tools to ramp up your referrals, either. Recently, I spoke with marketing guru John Jantsch of Duct Tape Marketing fame about his new book, The Referral Engine: Teaching Your Business to Market Itself. I was intrigued by this title because, well, it's been a long slog through the downturn in which most small business owners I know have had to market their fannies off. I was curious to hear about how they could switch into glide instead and create marketing programs that would bring a steady stream of new customers without their having to beat the street and haunt every Chamber event in town. ... - Outspoken Media 08 Jun 10:
... They’ll help you pick up and master the type of verbage proven to make people respond to your calls to action to increase the effectiveness of your landing pages or site copy. Whether you need help even forming the call to action or you think it could be stronger, Words That Sell and Phrases That Sell are two excellent resources. They’re easy reads and worth the investment. Referral Engine by John Jantsch More full disclosure: I received an advanced print copy of this one from John Jantsch and I’m thankful he sent it my way. Otherwise I would have loaded up Amazon and promptly ordered my own copy. I’m a huge fan of John and, most recently, of this book. No surprised given John’s history of excellence, but I think this book is especially great for small business owners looking for practical ways to turn their audience into a referral engine that they can continue to count on in the future. ... - Social Media Explorer 26 May 10:
... A couple of them have been out for a month or so, but I’m a notoriously slow reader when it comes to books and two of them were more than 200 pages, so forgive me. I did read them all, even took some notes and dog-eared some pages. Here’s what I thought about The Power of Pull by Hagel, Brown and Davison; The Zen of Social Media Marketing by Shama Hyder Kabani, Engage! by Brian Solis, Inbound Marketing by Brian Halligan and Dharmesh Shah; and The Referral Engine by John Jantsch. All the links in this paragraph are direct links to the book’s purchase page on Amazon. If you don’t mind purchasing and having me benefit, please click on the book covers below and use my Amazon affiliate links. Thanks for the cheeseburgers. Summer Reading: Book Reviews from Social Media Explorer from Jason Falls on Vimeo. ... - Seth's Blog 23 May 10:
... If you make average stuff for average people, why exactly will someone refer you? If you are busy selling standard insurance policies to standard insurance clients, why will someone refer you? Because you're good at golf?In fact, the best way to get referrals is to change what you do, what you sell, how you act when times are difficult, how generous you are when you don't need to be. Yes, you should make it easy for people to refer you. Yes you should be aware that asking for referrals can help. (John has a new book about this). But no, all the tactics in the world won't help you get the referrals you want. The only thing that will make you remarkable is being worth remarking about. ... - Influential Marketing Blog 13 May 10:
... Here are 5 questions I asked John Jantsch about his new follow up book to Duct Tape Marketing, and how he would describe the big idea of the book to anyone interested in learning about it. It's a short and sweet interview, but hopefully gives you some more insight into the book. Look out for more of these in the future and let me know what you think! And if you'd like to pick up a copy of The Referral Engine: Teaching Your Business To Market Itself, you can do so here. I only intervew authors who I respect and would wholeheartedly recommend their books, and I definitely think the world of John and what he has been able to achieve offering small businesses a smart and efficient approach to creating better marketing. ... - Andy Beal's Marketing Pilgrim 11 May 10:
... I’m pretty sure that when you hear the word “referral” at least 50% of you think of a search engine or web site referral. But what about honest-to-goodness business referrals from friends, customers, coworkers, and business partners? That’s something the Joe touched on a few weeks back and now we have 3 copies of John Jantsch’s new book: The Referral Engine: Teaching Your Business to Market Itself. John Jantsch. John Jantsch? Where have I heard that name before? He’s only the bestselling author of Duct Tape Marketing–so you know this new book is going to be worth your time. Some of Jantsch’s advice includes: Talk with your customers, not at them. ... - Small Business Trends 08 May 10:
... In fact, it’s frustrating to see so many new, ideal, wonderful and profitable clients simply going un-harvested, just because you treated referrals as something that just happen and not like a powerful strategy. Well, it seems that I am not the only one. John Jantsch, author of “Duct Tape Marketing” and award winning social media publisher has been thinking about this same thing for years and has come out with his latest book “The Referral Engine: Teaching Your Business to Market Itself. ” In the interest of full disclosure, shameless bragging and self-promotion, I have to tell you that he interviewed me for his book and I’m happy to say that my story is listed early in the book in the section titled “Reality #5 Marketing is a System” (that’s page 9 in your copy ). ... - Duct Tape Marketing 06 May 10:
... The Referral Engine OverviewThis content from: Duct Tape Marketing My new book, The Referral Engine – Teaching Your Business to Market Itself, ships next week so I thought I would share some of the key points via a slide show. Hope you grab something tweetable and, well, consider buying the book too – links to buy – Barnes & Noble, Amazon, 800-CEO-READ or Indie Bound Lots of info at referralenginebook. com – and thanks. The Referral Engine View more presentations from ducttape. Related Posts:Referral Engine Preview and Book GiveawayI Am Giving Away 250 Copies of My New Book for My 50thSlideshare offers tools for ... - Escape From Cubicle Nation 05 May 10:
... This is the kind of information that will be useful to share: Specific marketing tactics (To restaurant owner; ”Have you ever thought of providing food for a local homeowner’s meeting and giving out free coupons?” … etc) Good articles about growing a brick and mortar business Really smart people who have a definite opinion about this sector of the market (John Jantsch from Duct Tape Marketing comes to mind. His new book The Referral Engine drops on May 13 and would be a perfect gift for your favorite business owner. ) Good blogs on this topic Anything else that would be useful As I have said in earlier posts, let’s see where this discussion takes us! I will update this post with links left in the comments so we have an organized list of resources. ... - Conversation Agent 21 Apr 10:
... (there are exception to every statement) One of the best ways to build a steady stream of leads without burning out on a 24/7 day, is to provide content and deliver work that are both so valuable your customers become your main source of referrals. That's what some call building momentum and is worth in gold what you put into making clients happy with your work. John Jantsch has written a book that is right off his practice and experience: The Referral Engine, where he shares plenty of useful information on learning to market your business by using many of the tools we've come to use online to extend your networking activities. I just finished the book and I can tell you it's a treasure trove of tips that will help you get organized and become systematic in your approach to generating leads. ... - Duct Tape Marketing 31 Mar 10:
... Let’s call it a party! All you have to do to join the party is: a) Visit The Referral Engine web site at http://referralenginebook. com and choose your favorite online retailer and pre-order the book. (free book can only be shipped to US addresses and does not include Kindle orders. ) You can buy your book directly from one of the following retailers – Barnes & Noble, Amazon, 800-CEO-READ or Indie Bound b) Send a copy of your receipt to – ReferralEngineBook@gmail. com c) Once you do you will receive a URL to fill in the shipping details for your free book (Should arrive around April 30th or so) d) Feel free to spread the word to friends, colleagues, Facebook fans and Twitter followers The early reviews for the book are very positive (I have a free chapter on the site if you would like to review before pre-ordering) and I think this topic is timeless and very important for marketers and birthday partiers alike! “Who knew that there’s a science to referrals? Not I–but now that I know, I want you to benefit from John’s expertise. ...
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Crush It!: Why NOW Is the Time to Cash In on Your Passion
Gary Vaynerchuk
Do you have a hobby you wish you could do all day? An obsession that keeps you up at night? Now is the perfect time to take those passions and make a living doing what you love. In CRUSH IT! Why NOW Is The Time To Cash In On Your Passion, Gary Vaynerchuk shows you how to use the power of the Internet to turn your real interests into real businesses. Gary spent years building his family business from a local wine shop into a national industry leader. Then one day he turned on a video camera...

Amazon Rating: ![]() ![]() ![]() ![]() ![]() | |
| US$13.59 | |
(As of Sep 07 15:01 , info) | |
11 reviews from Business blogs:
- Entrepreneur.com - Daily Dose 10 May 10
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- Dane Carlson's Business Opportunities Weblog 30 Mar 10
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- Feld Thoughts 20 Mar 10
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- Copyblogger 06 Jan 10
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- ConverSations 30 Dec 09
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- Duct Tape Marketing 29 Dec 09
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- Six Pixels of Separation 31 Oct 09
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- This Week in Startups 26 Oct 09
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- This Week in Startups 19 Oct 09
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- 37 Signals 13 Oct 09
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- The Social Media Marketing Blog 15 Sep 09
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11
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Crush It!: Why NOW Is the Time to Cash In on Your Passion
Gary Vaynerchuk
Do you have a hobby you wish you could do all day? An obsession that keeps you up at night? Now is the perfect time to take those passions and make a living doing what you love. In CRUSH IT! Why NOW Is The Time To Cash In On Your Passion, Gary Vaynerchuk shows you how to use the power of the Internet to turn your real interests into real businesses. Gary spent years building his family business from a local wine shop into a national industry leader. Then one day he turned on a video camera, and by using the secrets revealed in this book, transformed his entire life and earning potential by building his personal brand. By the end of this book, any reader will have learned how to harness the power of the Internet to make their entrepreneurial dreams come true. Step by step, CRUSH IT! is the ultimate driver′s manual for modern business.
Gary Vaynerchuk has captured attention with his pioneering, multi-faceted approach to personal branding and business. After primarily utilizing traditional advertising techniques to build his family′s local retail wine business into a national industry leader, Gary rapidly leveraged social media tools such as Twitter and Facebook to promote Wine Library TV, http://tv.winelibrary.com, his video blog about wine. Gary has always had an early-to-market approach, launching Wine Library′s retail website in 1997 and Wine Library TV in February of 2006. His lessons on social media, passion, transparency, and reactionary business are not to be missed!

Amazon Rating: ![]() ![]() ![]() ![]() ![]() | |
| US$13.59 | |
(As of Sep 07 15:01 , info) | |
11 reviews from Business blogs:
- Entrepreneur.com - Daily Dose 10 May 10:
... Gary Vaynerchuk's book, Why Now is the Time to Crush It: Cash in on your Passion, was another one of those social media books I put off reviewing since I never received a review copy in advance. While once again I was worried that it might be outdated, the fact I had to wait more than six months for it to come to my local library says something about its popularity. The bottom line: I'm glad I didn't cancel my hold on it. Despite hearing a few complaints from friends that Vaynerchuk takes a lot of time at the beginning telling us all about what he's going to tell us later on in the book, this didn't really bother me because: It's short. ... - Dane Carlson's Business Opportunities Weblog 30 Mar 10:
... Each month, we highlight the bestselling entrepreneurship books on Amazon. com. Rework Good to Great: Why Some Companies Make the Leap… and Others Don’t Crush It!: Why NOW Is the Time to Cash In on Your Passion The E-Myth Revisited: Why Most Small Businesses Don’t Work and What to Do About It Raving Fans: A Revolutionary Approach To Customer Service Guerrilla Marketing, 4th edition: Easy and Inexpensive Strategies for Making Big Profits from Your Small Business Duct Tape Marketing: The World’s Most Practical Small Business Marketing Guide The Ultimate Question: Driving Good Profits and True Growth From Business Opportunities Weblog. ... - Feld Thoughts 20 Mar 10:
... While I strongly agree that is one way (my first company was started with $10 and that was all the money we ever raised), it’s not the only way and I get tired of hearing polarizing rhetoric around this. It turns out that was Fried and Heinemeier’s way of getting my attention. Rather than passively rolling into chapter two, I was fired up. And then, in the style of Gary Vaynerchuk, they Crushed It (another awesome book, BTW). I was glued to my couch for the next hour as I pounded my way through the book. It’s a collection of short essays and cool drawings built around one liners that everyone running a business should ponder. As a bonus, they have a great essay on four letter words and why “fuck” and “shit” are not ones you should be concerned with. ... - Copyblogger 06 Jan 10:
... for sale, but he never pushed them. He consistently cared much more about his audience than he did about making a sale. In fact, I’ve never met someone more passionate about community than Gary V. You can hear it in the way he talks . . . it’s in his blood. But when he launched his book, Crush It, people all over Twitter begged him to shut up about it. They wanted him to tone it down and relax. (Like Gary V. is ever going to do either of those things. ) These two men gave generously for years before asking for anything in return. And when they did, it was small change compared to ... - ConverSations 30 Dec 09:
... participation in social media. Every individual and situation is different, but here are the books I recommended most in 2009: Greater Than Yourself by Steve Farber Tribes by Seth Godin Exploiting Chaos by Jeremy Gutsche The Think Big Manifesto by Michael Port The Digital Handshake by Paul Chaney Crush It! by Gary Vaynerchuck Socialnomics by Eric Qualman Radical Careering by Sally Hogshead The 4-Hour Workweek by Timothy Ferris Me 2. 0 by Dan Schawbel Career Renegade by Jonathan Fields The Element by Sir Ken Robinson What Would Google Do? by Jeff Jarvis A couple of interesting things to note ... - Duct Tape Marketing 29 Dec 09:
... released and landed him in the spotlight for those who garnered hope from his positive message of work less and live more. However, his message also created a camp of doubters that likely felt the message was unrealistic. I find it ironic that Amazon has his book selling in tandem with Gary Vs CrushIT message of work 80 hours a week until your eyes bleed. I’ve always felt that Tim’s detractors fall somewhere in one of the camps of resenting his books sales, resenting his go get em sales tactics, or misunderstand the core message of the book. I wrote a post long ago called ... - Six Pixels of Separation 31 Oct 09:
... this the online social networking book for the TED crowd. I've just started to dive in and it's some high-brow thinking (in the best possible way). Crush It! Why now is the time to cash in on your passion by Gary Vaynerchuk. I finally got to meet Gary this past week on his book launch tour, and he is the real deal. His book (which hit #2 on New York Times' best-seller list) is a shot-to-the-gut reality check on how New Media is changing everything. Inbound Marketing - Get Found Using Google, Social Media, and Blogs (The New Rules of Social Media) by Brian Halligan and Dharmesh Shah. ... - This Week in Startups 26 Oct 09:
... Jason’s guest on this week’s show was everyone’s favorite Twittering wine guy, Gary Vaynerchuk. Gary has a new book out (Crush It!) detailing how to turn your passions into businesses and achievements. Of course Gary and Jason are both very passionate speakers (and very engaging) ... - This Week in Startups 19 Oct 09:
... favorite twittering wine expert, Gary Vaynerchuck! You all know Gary from hosting WineLibraryTV, but he’s also got a new book out – Crush It! Tune in to check out what happens when you put Jason and Gary on camera together to talk business. About Gary: Gary Vaynerchuk has ... - 37 Signals 13 Oct 09:
... to team up with him to sell some books, we said HELL YEAH WE DO. So here’s what Gary and I came up with: Buy a copy of Rework and Crush It! together and you’ll get access to a private 3-hour video Q&A session. Buy five copies of each and you’ll get access to ... - The Social Media Marketing Blog 15 Sep 09:
... to the top of the charts in creative and innovative ways. His blog is filled with observations about Marketing and marketing - by that I mean the craft as well as daily thoughts about how companies and individuals can differentiate themselves. And yes, he's one of those bald guys. Gary Vaynerchuk, Crush It!: Why NOW Is the Time to Cash In on Your Passion. Say it with me: VAY-ner-chuk! Gary is a force of nature. Host of the amazing Wine Library TV, Gary has amassed a mini empire on his way to eventually owning the New York Jets. His keynotes and speeches are filled with the fire that comes ...
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13
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Marketing Lessons from the Grateful Dead: What Every Business Can Learn from the Most Iconic Band in History
David Meerman Scott
The Grateful Dead-rock legends, marketing pioneers
The Grateful Dead broke almost every rule in the music industry book. They encouraged their fans to record shows and trade tapes; they built a mailing list and sold concert tickets directly to fans; and they built their business model on live concerts, not album sales. By cultivating a dedicated, active community, collaborating with their audience to co-create the Deadhead lifestyle, and giving away "freemium" content, the Dead pioneere...

Amazon Rating: ![]() ![]() ![]() ![]() ![]() | |
| US$14.93 | |
(As of Sep 07 16:33 , info) | |
13 reviews from Business blogs:
- Web Ink Now 01 Sep 10
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- Dane Carlson's Business Opportunities Weblog 24 Aug 10
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- Chris Brogan 20 Aug 10
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- Entrepreneur.com - Daily Dose 16 Aug 10
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- Web Ink Now 13 Aug 10
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- Andy Beal's Marketing Pilgrim 06 Aug 10
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- Web Ink Now 05 Aug 10
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- Web Ink Now 03 Aug 10
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- Webmetricsguru 28 Jul 10
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- Web Ink Now 28 Jul 10
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- Online Marketing Blog 16 Jul 10
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- Web Ink Now 16 Jul 10
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- Duct Tape Marketing 16 Jul 10
blogs

13
posts
Marketing Lessons from the Grateful Dead: What Every Business Can Learn from the Most Iconic Band in History
David Meerman Scott
The Grateful Dead-rock legends, marketing pioneers
The Grateful Dead broke almost every rule in the music industry book. They encouraged their fans to record shows and trade tapes; they built a mailing list and sold concert tickets directly to fans; and they built their business model on live concerts, not album sales. By cultivating a dedicated, active community, collaborating with their audience to co-create the Deadhead lifestyle, and giving away "freemium" content, the Dead pioneered many social media and inbound marketing concepts successfully used by businesses across all industries today.
Written by marketing gurus and lifelong Deadheads David Meerman Scott and Brian Halligan, Marketing Lessons from the Grateful Dead gives you key innovations from the Dead's approach you can apply to your business. Find out how to make your fans equal partners in your journey, "lose control" to win, create passionate loyalty, and experience the kind of marketing gains that will not fade away!

Amazon Rating: ![]() ![]() ![]() ![]() ![]() | |
| US$14.93 | |
(As of Sep 07 16:33 , info) | |
13 reviews from Business blogs:
- Web Ink Now 01 Sep 10:
... This valuable content is also available via Erin's book Girls Fight Back!: The College Girl's Guide to Protecting Herself (Amazon affiliate link) and via a DVD which retails for $29. 95. Here's the amazing thing. Erin also makes her entire program available as a completely free online video with no registration! I love how the ideas pioneered by the Grateful Dead are being used in all sorts of businesses. "You inspired me to put the entire DVD online, viewable to anyone, for free, without even giving an email address, " Erin told me. "It feels good to make this information accessible to literally any woman in the world. ... - Dane Carlson's Business Opportunities Weblog 24 Aug 10:
... I’ve never been a fan of the band, but have always marveled at the culture surrounding them – truly a unique following, turning each concert into an event beyond just music, reports Jon at 800CEORead. com. David Meerman Scott’s and Brian Halligan’s Marketing Lessons From the Grateful Dead: What Every Business Can Learn From The Most Iconic Band In History looks not only at the culture phenomena – the people that create the parking lot festival, the bootleg merchandise, the live recordings, etc. – but also the band’s relationship and collaboration with all this. In many ways, the group worked to be conductors for all this activity to happen. ... - Chris Brogan 20 Aug 10:
... My friends, David Meerman Scott and Brian Halligan wrote a book that I thought I wasn’t going to like. Marketing Lessons from the Grateful Dead: What Every Business Can Learn from the Most Iconic Band in History (amazon affiliate link) is a book about a band that I’m just not with. I appreciate that they have many fans. I’m just not one of them. Luckily, I’m a fan of David’s and Brian’s take on marketing. Their book had lots of great takeaways, and though there’s not a ton of step-by-step in here, that’s why you buy their other books. This one? It’s a “directional adjustment” mixed with a labor of love, by two Deadheads who still fly their multi-colored bear flags high. ... - Entrepreneur.com - Daily Dose 16 Aug 10:
... If my words did glow with the gold of sunshineAnd my tunes were played on the harp unstrungWould you hear my voice come through the music?Ripple, The Grateful DeadAs an entrepreneur and/or a marketer, does your voice come through the music? I'm sure Jerry Garcia and Robert Hunter were not thinking about marketing when they penned those lyrics. But marketers David Meerman Scott and Brian Halligan were thinking about the Grateful Dead when they wrote their latest book: Marketing Lessons from the Grateful Dead: What Every Business Can Learn from the Most Iconic Band in History. It's hard to start a review of this book without reminiscing about one's own Dead experiences. My introduction to the band was in the 1970s when the Dead Heads would descend upon Merriweather Post Pavilion every summer, camping in the woods near our house, bringing a whole new aroma to the region, and causing controversy by bathing in the fountain at the nearby mall. ... - Web Ink Now 13 Aug 10:
... A short online video documentary is a terrific form of brand journalism for any organization. Brian Halligan and I recently finished out "follow the band book tour" to launch our new book Marketing Lessons from the Grateful Dead: What Every Business Can Learn from the Most Iconic Band in History. I created this mini-documentary to illustrate how the Dead freed their music, cultivated a relationship with fans, and built a social network before Mark Zuckerberg was even born. Near the end of the video, Brian and I discuss how every business can use these ideas. Direct link to the HD video on Vimeo. ... - Andy Beal's Marketing Pilgrim 06 Aug 10:
... Marketing Lessons from the Grateful Dead? Who knew? David Meerman Scott, apparently. ... - Web Ink Now 05 Aug 10:
... Regular readers of this blog know that my co-author Brian Halligan and I are nearing the end of our book tour for Marketing Lessons from the Grateful Dead. I’ll temper my Grateful Dead obsession and get back to writing about varied marketing and PR ideas starting next week… Thanks for indulging me with this series of Grateful Dead posts for the past few weeks. If you’re completely fed up with all this Grateful Dead stuff, you MUST read this article by Terence Blacker in The Independent (UK): Time to herald the wisdom of chickens Book tour update This weekend, we were at Gathering of the Vibes for four days where we caught 60 bands, partied a bit, enjoyed backstage passes, met band members, watched the sets from the photo pit (in front of the stage) and signed some books. ... - Web Ink Now 03 Aug 10:
... This past weekend, Brian Halligan and I were at the Gathering of the Vibes festival launching our book Marketing Lessons from the Grateful Dead. We hung out backstage, met some of the bands, did some media interviews, and signed books in the merchandise tent. It was a rock star weekend. I’ll be posting more on the tour next week, but for a taste of what we did, check out this short video I shot. Direct link. The most surprising aspect of the weekend was that Grateful Dead poster collectors wanted to purchase our book posters! Wow! The book cover, which we turned into 11’ x 17’ posters, was designed by Doug Eymer and features a photo by Jay Blakesberg. ... - Webmetricsguru 28 Jul 10:
... Never been a DeadHeat but everyone knows how famous The Grateful Dead are, and when I saw the book signing was going to happen I made a point to be there and got to speak with David Meerman Scott, who introduced me to his publishers at Wiley (hopefully this will be the beginning of the book I want write on Social Monitoring – at least I can see the path to it is a detailed book proposal, a proposal I feel ready to write). By the way, I bought a copy of Marketing Lessons From The Grateful Dead tonight – thought that was the least I could do after getting the personal introduction to Wiley from David (that was very nice of him, if I do say so, myself! – true, I did ask him – and he was very nice and personally made the introduction as the editors where there in the room) Join us in our Follow the Band Book Tour (hashtag #GDbook) as we conduct book signings, host virtual events, and follow Furthur (Bob Weir and Phil Lesh) and Rhythm Devils (Mickey Hart and Bill Kreutzmann) this summer! Brian and I are out to have some fun, meet fellow marketers and Deadheads, and boogie at some shows. ... - Web Ink Now 28 Jul 10:
... The Grateful Dead frequently threw their support behind causes and ideas they believed in, especially anything related to improving life in their home base of San Francisco. This is an idea we discuss in chapter 18 of our book Marketing Lessons from the Grateful Dead: What Every Business Can Learn from the Most Iconic Band in History. The Grateful Dead was remarkably generous, a brand attribute that contributed to their growth and prosperity over many years. There is a lesson here for all organizations. Starting in the 1960s, the band participated in frequent benefit concerts, donating the proceeds to support a variety of important causes. ... - Online Marketing Blog 16 Jul 10:
... By cultivating a dedicated, active community, collaborating with their audience to co-create the Deadhead lifestyle, and giving away “freemium” content, the Dead pioneered many social media and inbound marketing concepts successfully used by businesses across all industries today. ” The book can be ordered on Amazon. Gain a competitive advantage by subscribing to theTopRank® Online Marketing Newsletter. © Online Marketing Blog, 2010. | Video: Marketing Lessons From the Grateful Dead | http://www. toprankblog. com ... - Web Ink Now 16 Jul 10:
... & author of The Cool Factor: Building Your Brand's Image Through Partnership Marketing 'Marketing Lessons from the Grateful Dead explores the phenomenon created by the Grateful Dead showcasing the extraordinary power of music and the innovations the Dead developed to connect and bond with their audience. ' - Michael Lang, co-creator & Producer of the 1969 Woodstock Music & Art Festival and author The Road to Woodstock Buy the book You can buy the book these booksellers Amazon. com Borders Barnes & Noble Books-A-Million. com 800-CEO-Read Versions for Kindle and other ebook readers coming soon. Brian and I were in the studio last week recording the audiobook. It will be released in a few days. We hope that our combined 50 years of intense interest in the Grateful Dead combined with another 50 combined years of experience as marketing professionals has created a book that’s valuable to both Grateful Dead fans and newbies alike. ... - Duct Tape Marketing 16 Jul 10:
... Marketing Lessons from the Grateful DeadThis content from: Duct Tape Marketing Brian Halligan, co-author of Inbound Marketing and David Meerman Scott, author of New Rules of Marketing and PR, have joined forces and blended their love of marketing and the Grateful Dead to extract lessons from the band’s thirty some year run to write – Marketing Lessons from the Grateful Dead. You can order copies now from Amazon for early August shipping. The book project itself is, like the Dead, a bit unorthodox in that the authors kept the entire writing process a secret and are just announcing the book to the public today although it ships in a couple weeks. The book was written and produced in a matter a months (a year is often considered a quick turnaround for a book. ...
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8
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Delivering Happiness: A Path to Profits, Passion, and Purpose
Tony Hsieh
In his first audiobook, Tony Hsieh - the widely-admired CEO of on-line shoe retailer, Zappos, explains how he created a unique culture and commitment to service that aims to improve the lives of its employees, customers, vendors and backers. Using anecdotes and stories from his own experiences and from other companies, Hsieh provides concrete ways that companies can achieve unprecedented success. Even better, he shows how creating happiness and record results go hand-in-hand. He starts with t...

Amazon Rating: ![]() ![]() ![]() ![]() ![]() | |
| US$12.99 | |
(As of Sep 07 15:01 , info) | |
blogs

8
posts
Delivering Happiness: A Path to Profits, Passion, and Purpose
Tony Hsieh
In his first audiobook, Tony Hsieh - the widely-admired CEO of on-line shoe retailer, Zappos, explains how he created a unique culture and commitment to service that aims to improve the lives of its employees, customers, vendors and backers. Using anecdotes and stories from his own experiences and from other companies, Hsieh provides concrete ways that companies can achieve unprecedented success. Even better, he shows how creating happiness and record results go hand-in-hand. He starts with the 'Why' in a section where he narrates his quest to understand the science of happiness. Then he runs through the ten Zappos 'Core Values' such as 'Deliver WOW through Service,' 'Create Fun and A Little Weirdness' and 'Build a Positive Team and Family Spirit' and explains how you and your colleagues should come up with your own. Hsieh then details many of the unique practices at Zappos that have made it the success it is today, such as the philosphy of allocating marketing money into the customer experience, thereby allowing repeat customers and word-of-mouth be their true form of marketing. He also explains why Zappos's main priority is company culture and his belief that once you get the culture right, everything else - great customer service, long-term branding - will happen on its own. Finally, Hsieh explains how Zappos employees actually apply the Core Values to improving their lives outside of work - and to making a difference in their communities and the world

Amazon Rating: ![]() ![]() ![]() ![]() ![]() | |
| US$12.99 | |
(As of Sep 07 15:01 , info) | |
8 reviews from Business blogs:
- LunaMetrics 03 Sep 10:
... You will start seeing these links on certain accounts that have opted-in to the service; we expect to roll this out to all users by the end of the year. When this happens, all links shared on Twitter. com or third-party apps will be wrapped with a t. co URL. What does this mean for me? A really long link such as http://www. amazon. com/Delivering-Happiness-Profits-Passion-Purpose/dp/0446563048 might be wrapped as http://t. co/DRo0trj for display on SMS, but it could be displayed to web or application users as amazon. com/Delivering- or as the whole URL or page title. You will start seeing links in a way that removes the obscurity of shortened links and lets you know where each link will take you. ... - Damn, I Wish I'd Though of That 16 Jun 10:
... Tony’s new book, Delivering Happiness, is the real deal. It’s a book you have to read. It’s a fantastic guide to how to create an amazing corporate culture that turns customers into fans and employees into evangelists. Tony is the keynote speaker at our Word of Mouth Supergenius conference. Join us and meet Tony. You’ll get a free copy of the book — and a day that will change how you run your business forever. For a preview, check out my live interview with Tony: Delivering Happiness: A Path to Profits, Passion, and Purpose — live with author and Zappos CEO, Tony Hsieh from GasPedal on Vimeo. ... - Andy Beal's Marketing Pilgrim 09 Jun 10:
... I’m not going to even begin to pretend that I fully understand exactly how Twitter will implement its new default URL shortener, all I know is that it’s coming sometime this summer. …all links shared on Twitter. com or third-party apps will be wrapped with a t. co URL. A really long link such as http://www. amazon. com/Delivering-Happiness-Profits-Passion-Purpose /dp/0446563048 might be wrapped as http://t. co/DRo0trj for display on SMS, but it could be displayed to web or application users asamazon. com/Delivering- or as the whole URL or page title. Ultimately, we want to display links in a way that removes the obscurity of shortened link and lets you know where a link will take you. ... - Outspoken Media 08 Jun 10:
... It’s that little “be human” lesson we’ve been trying so hard to beat into companies again. There may be a difference of opinion about the responsibilities of an SEO, but at least we can help clients better understand what they need to change on their site to get the most out of our work. Delivering Happiness by Tony Hsieh In the spirit of full transparency, I haven’t read this one yet but after reading an adapted version of Why I Sold Zappos on Inc. com, I’ve ordered my copy and can’t wait to get my hands on it. In the book, Zappos CEO Tony Hsieh is said to give a really compelling account of how he used “Tony’s social experiment” (Love. ... - Duct Tape Marketing 07 Jun 10:
... Are You Delivering Happiness?This content from: Duct Tape Marketing Marketing podcast with Tony Hsieh (Click to play or right click and “Save As” to download – Subscribe now via iTunes My guest for today’s episode of the Duct Tape Marketing podcast is Tony Hsieh, CEO of the billion dollar company Zappos. Tony describes Zappos as a service company that happens to sell shoes online. Extreme customer service was not the big master plan. In Hseih’s new book, Delivering Happiness, he chronicles what he terms the mistakes he made along the way in an effort to help other entrepreneurs avoid them. (They failed their way to 1. 2 billion in sales) Hsieh cites his research into positive psychology or the science of happiness as one of the factors of success at Zappos. ... - Inc. 07 Jun 10:
... Now, our sister publication Fast Company, tells of four innovative design firms that launched in the current recession. Who wouldn't love a door stop called The Ooob or a couple of felt lamps?The inside scoop on the Zappos sale. We've got it in this month's Inc. magazine. Plus Zappos CEO Tony Hsieh, who has a new book out today, will be chatting live with readers starting at 1 p. m. today. More from Inc. magazine:Get this delivered to your inbox. Or get it on the Kindle. Follow us on Twitter or Tumblr. Friend us on Facebook. Apply now for the 2010 Inc. 500|5000. Elon Musk - SpaceX - Business - New ... - Small Business Trends 05 Jun 10:
... Unless you’re from another planet, you’ve heard of Zappos, the online shoe retailer that was acquired by Amazon last year. You’ve probably also read about the CEO of Zappos, Tony Hsieh, who has been interviewed often in the media, along with the amazing stories of Zappos’ success, and its legendary customer service. Hsieh offers his thoughts in his new book, “Delivering Happiness: A Path to Profits, Passion, and Purpose, ” (Hachette Book Group), 2010. The “Delivering Happiness” team sent me an advance copy of the book to review, and as a shoe-a-holic and Zappos fan, I eagerly devoured it. A Billionaire’s BackgroundIf you’re interested in how Hsieh became a young billionaire, you won’t be disappointed. ... - Business on HuffingtonPost.com 26 May 10:
... (Or, just like in a poker room, I could always choose to change tables. ) I realized that, whatever the vision was for any business, there was always a bigger vision that could make the table bigger. 'Delivering Happiness: A Path to Profits, Passion, and Purpose' is Tony Hsieh's first book, and will be released on June 7, 2010. The book can be pre-ordered on Amazon. For more information about the book, visit: http://www. deliveringhappinessbook. com ...
blogs

63
posts
The Four Steps to the Epiphany
Steven Gary Blank
The essential book for anyone bringing a product to market, writing a business plan, marketing plan or sales plan. Step-by-step strategy of how to successfully organize sales, marketing and business development for a new product or company. The book offers insight into what makes some startups successful and leaves others selling off their furniture. Packed with concrete examples, the book will leave you with new skills to organize sales, marketing and your business for success.

Amazon Rating: ![]() ![]() ![]() ![]() ![]() | |
| US$39.99 | |
(As of Sep 07 12:03 , info) | |
56 reviews from Business blogs:
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blogs

63
posts
The Four Steps to the Epiphany
Steven Gary Blank
The essential book for anyone bringing a product to market, writing a business plan, marketing plan or sales plan. Step-by-step strategy of how to successfully organize sales, marketing and business development for a new product or company. The book offers insight into what makes some startups successful and leaves others selling off their furniture. Packed with concrete examples, the book will leave you with new skills to organize sales, marketing and your business for success.

Amazon Rating: ![]() ![]() ![]() ![]() ![]() | |
| US$39.99 | |
(As of Sep 07 12:03 , info) | |
56 reviews from Business blogs:
- VentureBeat 01 Sep 10:
... (Editor’s note: Serial entrepreneur Steve Blank is the author of Four Steps to the Epiphany. This column is an abbreviated version of a post that originally appeared on his blog. ) My two daughters are now in college and have put their toes in the working world with summer jobs. As they’ve grown older, they’ve heard their parent’s advice about women in the workforce. This post is not advice. Nor is it a recommendation of what you should do. It’s simply my interpretation of what I have observed. Our circumstances were unique, times have changed, and your conclusions and opinions will most certainly differ. ... - Steve Blank 26 Aug 10:
... Customer Development is a stupidly simple idea. It’s one that you can describe in 30-seconds or less. But it took me 3 years and almost 300 pages of 10-point type to describe the concept in my book The Four Steps to the Epiphany. Unlike a traditional business book, The Four Steps is more akin to a reference manual for how to “engineer” a startup – from the initial search for a repeatable business model all the way through the management techniques to transition to a company. Entrepreneurs who use it effectively have dog-eared pages marked with sticky notes. Enter Brant Cooper and Patrick Vlaskovits who looked at my text as the equivalent of War and Peace. ... - Steve Blank 23 Aug 10:
... At times I’ll do what I consider an extension of teaching; a two-day Customer Discovery/Validation intensive session with a large corporation serious about Customer Development at my ranch on the California Coast. My last session was with a passionate, smart, entrepreneurial team from a Fortune 100 company. (And if I told you who they were I’d have to kill you. ) Their copies of the Four Steps were dog-eared and marked with sticky notes. We spent two days of analyzing and exploring their customer discovery visits just completed across South America, Africa and Asia. Learning which hypotheses survived these visits were eye-openers for all of us. We used what they learned to plan their next steps for additional Discovery, and ultimately Customer Validation. ... - Silicon Alley Insider 18 Aug 10:
... One of the attributes of great entrepreneurs is that they are tenacious and relentless. This guest post is from Andrew Elliott of Lottay. Andrew read the Four Steps to the Epiphany, tracked me down at California Coastal Commission hearing in Santa Barbara, and had me meeting with him in a stairwell during a break in my day-long meeting. Here’s his story of when Customer Development failed. ——– Hi, we’re Lottay! We’ve been a startup for the past two years or so and we’ve come to a critical point on this crazy roller coaster ride. Here’s our story: We started like most entrepreneurs — an idea, an opportunity, and very little money. ... - Steve Blank 18 Aug 10:
... One of the attributes of great entrepreneurs is that they are tenacious and relentless. This guest post is from Andrew Elliott of Lottay. Andrew read the Four Steps to the Epiphany, tracked me down at California Coastal Commission hearing in Santa Barbara, and had me meeting with him in a stairwell during a break in my day-long meeting. Here’s his story of when Customer Development failed. ——– Hi, we’re Lottay! We’ve been a startup for the past two years or so and we’ve come to a critical point on this crazy roller coaster ride. Here’s our story: We started like most entrepreneurs — an idea, an opportunity, and very little money. ... - Steve Blank 05 Aug 10:
... Consumer Internet investing seems to have split off from traditional Venture Capital, and is creating a new category of VC’s: Lean VC’s. I think you can blame Customer and Agile Development for a small part of it. Here’s why. Electron-based Venture Capital When I first came to Silicon Valley the world of Venture Capital looked pretty simple. VC’s invested in things that ran on electrons: hardware, software and silicon. While individual VC’s inside venture firms specialized in particular domains (PC’s, peripherals, semiconductors, test equipment, operating systems, applications, etc. ... - Business Insider 29 Jul 10:
... One of the toughest problems for entrepreneurs is to keep score as they search for their business model. Keeping Score One of the key concepts of Customer Development is writing down your initial hypotheses (guesses) of all the parts of your business model, then updating them with the facts you find outside the building. Since I first wrote the book Four Steps to the Epiphany I’ve realized that an even better way to keep score is by diagramming each of your business model hypotheses on a whiteboard and updating them as your iterate and pivot. I’ve been experimenting with how to best teach this idea to students in classroom and with startups. ... - Steve Blank 29 Jul 10:
... One of the toughest problems for entrepreneurs is to keep score as they search for their business model. Keeping Score One of the key concepts of Customer Development is writing down your initial hypotheses (guesses) of all the parts of your business model, then updating them with the facts you find outside the building. Since I first wrote the book Four Steps to the Epiphany I’ve realized that an even better way to keep score is by diagramming each of your business model hypotheses on a whiteboard and updating them as your iterate and pivot. I’ve been experimenting with how to best teach this idea to students in classroom and with startups. ... - VentureBeat 28 Jul 10:
... (Editor’s note: Serial entrepreneur Steve Blank is the author of Four Steps to the Epiphany. This column originally appeared on his blog. ) If you’ve had a great career what happens to all your knowledge and experience when you retire? My wife and I had dinner recently with a friend of hers from high school and Tom, her husband – whom I had never met before. I took one look at his suit and guessed “high-powered lawyer. “ (I was right, the suit probably added another $250 per billable hour. ) Over dinner we got chatting, and I found out that besides the great suit, Tom was actually a pretty remarkable guy. ... - Steve Blank 22 Jul 10:
... Then he went home, kissed his family goodbye, and went out to the field to discover what would make a customer buy. His board wished him luck and started the clock ticking on his remaining tenure. He had six months to get and close customers. Customer Validation The CEO had discovered what happens when you do a good job on Customer Discovery but get too “busy” for to personally get involved in Customer Validation. It wasn’t that he didn’t need a VP of Sales, but he had entirely outsourced the Validation step to him. Until a scalable and repeatable business model is found the CEO needs to be intimately involved in the sales process. ... - VentureBeat 21 Jul 10:
... (Editor’s note: Serial entrepreneur Steve Blank is the author of Four Steps to the Epiphany. This column originally appeared on his blog. ) If you take funding from a venture capital firm or angel investor and want to build a large, enduring company (rather than sell it to the highest bidder), this isn’t the decade to do it. The collapse of the IPO market and dysfunctional math in the venture capital community has stacked the odds against you. Here’s why. The two decades from 1979 (when pension funds fueled the expansion of venture capital) to 2000 (when the dot-com bubble burst) were the Golden Age for entrepreneurs and venture capital firms. ... - Silicon Alley Insider 19 Jul 10:
... If the founding CEO gets the company to a repeatable business model they deserve to vest all their stock if they are removed. Accountants shouldn’t be putting together the vesting schedule. Steve Blank teaches entrepreneurship at U. C. Berkeley, Stanford University and the Columbia University/Berkeley Joint Executive MBA program. He also wrote about building early stage companies in his book, Four Steps to the Epiphany. This post was originally published on his blog, and it is republished here with permission. Join the conversation about this story »See Also:5 Ways To Pay Your Employees When Your Startup Is Just Getting StartedWhy Investors Should Never Bet Against Founders, Even ... - Steve Blank 15 Jul 10:
... This decade has been a Darwinian filter – only the very best companies will survive as standalone companies. If you’re starting a company in other, capital intensive industries, it’s no longer just about having great technology. You need a plan for partnership and long term funding from day one. In either case Customer Development provides entrepreneurs with a methodology for being capital efficient. We live in interesting times. Lessons Learned Advice that’s more than 5 years old is obsolete. Software startups are most likely to exit as an acquisition. Being acquired has lots of math challenges about your valuation, amount of money raised, percent of founder ownership, type of investor, etc. ... - Steve Blank 06 Jul 10:
... One of those students, Shawn Carolan, is now a partner at Menlo Ventures. When we were looking for funding for IMVU (the company where Eric Ries first implemented Customer and Agile Development and where the Lean Startup was born, ) I thought of Shawn. He became the first venture investor and “present at the creation. ” If you’re doing Customer Development/Lean Startup, Shawn is a great guy to have as an investor. He’s lived it and gets it. Recently, Shawn invited me to share the Customer Development story at Menlo Ventures annual CEO conference. (I’ll show you the slides a bit later in this post. ) Let’s Get Together Every 15 Years About a month ago I got a phone call from Alan Patricof of Greycroft Partners who saw the article about Lean Startups in the NY Times and invited me to talk at their CEO conference. ... - Eric Ries 05 Jul 10:
... Brant Cooper and Patrick Vlaskovits have written a new book, The Entrepreneur’s Guide to Customer Development, which builds upon the foundational work of The Four Steps to the Epiphany, while improving accessibility, updating the ideas, and making it more actionable. I believe it is the best introduction to Customer Development you can buy. As all of you know, Steve Blank is the progenitor of Customer Development and author of The Four Steps to the Epiphany. I have personally sold many copies of his book, and continue to recommend it as one of the most important books a startup founder can read. ... - Venture Hacks 16 Jun 10:
... “This is the reason so many people, including myself, have failed at difficult, uncharted things like entrepreneurship. There’s no guarantee that our next step will bring us closer to the goal. For example, we could easily invest 6 months into building a product that nobody wants to buy. Now, that specific problem can be ameliorated through processes of customer development, but the general problem still exists. “If we get a job, we’re probably going to get paid for our labors. “If we build a product and take it to market, we’re probably not going to get paid for our efforts. So where’s the motivation? It requires a lot of risk, and the human brain is not wired to consider long-term rewards! The nucleus accumbens, which may play a large role in the distribution of the phenomenon of pleasure and reward seeking, is part of the ancient limbic system, which motivates lots of behavior. ... - Silicon Alley Insider 15 Jun 10:
... What startup stage do they typically invest in? Do they “get” Customer Development? Who do they have as advisors? How many of their founders are still with their company? Will they tailor your vesting to your contribution as a founder? Click here to see each question explained > Steve Blank teaches entrepreneurship at U. C. Berkeley, Stanford University and the Columbia University/Berkeley Joint Executive MBA program. He also wrote about building early stage companies in his book, Four Steps to the Epiphany. This post was originally published on his blog, and it is republished here with permission. See Also:VCs: Never Forget Who Your Business Is Built On6 Do's And Don'ts For Scoring Venture Funding Right NowThe 10 Sectors VCs Are Going Crazy About Right NowWhat startup stage do they invest in?Image: Sotheby'sAsk potential investors which stage they invest in. ... - Steve Blank 15 Jun 10:
... If they haven’t done many early deals before a business model is found, ask them why they are interested in you? Is it for your technology? Your potential business model? Do They Get Customer Development? For a founder there’s nothing worse than searching for a business model day after day and then sitting in a board meeting with a VC who asks about some detail of year 5 of your revenue plan. Ask potential investors, how will they measure progress for the company and you as a CEO? Do they have metrics and a methodology they use for early stage companies that differs from companies that have already found a business model? Have they heard about Customer Development? Lean Startups? Can they tell you what you should be doing in Customer Discovery and Customer Validation? If not, do they have a better methodology? Who Do They Hang With? Investors who have successful ex-founders who you can call for advice, grab a coffee with or get on your advisory board is a good sign. ... - Silicon Alley Insider 10 Jun 10:
... This post looks at the differences and similarities and explains why there’s such confusion. Click here to see the 4 types of entrepreneurs > Steve Blank teaches entrepreneurship at U. C. Berkeley, Stanford University and the Columbia University/Berkeley Joint Executive MBA program. He also wrote about building early stage companies in his book, Four Steps to the Epiphany. This post was originally published on his blog, and it is republished here with permission. See Also:15 More Books Every Entrepreneur Must ReadWant To Be An Entrepreneur? Drop Out Of College100 Things Every Young Entrepreneur Should Know Small Business EntrepreneurshipImage: Nevada Tumbleweed via FlickrMy parents came to the United States through Ellis Island in steerage in sight of the Statue of Liberty. ... - VentureBeat 09 Jun 10:
... (Editor’s note: Serial entrepreneur Steve Blank is the author of Four Steps to the Epiphany. This column originally appeared on his blog. ) It is a rare company that realizes it’s time to fire the CEO when the financials are good but the business is fundamentally heading for a cliff. For me, I learned this lesson first hand. I had joined the board of a $200 million public company that 15 years earlier had single-handily created an industry. The company had innovated, found a business model and grown successfully. But now, even as revenues continued to grow, the company was dying – slowly, but surely. ... - Business Insider 07 Jun 10:
... There’s nothing harder than making radical changes when the numbers look great. Click here to see why this company needed to fire its CEO > Steve Blank teaches entrepreneurship at U. C. Berkeley, Stanford University and the Columbia University/Berkeley Joint Executive MBA program. He also wrote about building early stage companies in his book, Four Steps to the Epiphany. This post was originally published on his blog, and it is republished here with permission. See Also:The Life Cycle Of Innovation In BusinessHow To Turn Yourself Into CEO MaterialBe The CEO Of Your JobLifecycleThe company’s two co-founders had created a new technology and an innovative business strategy. ... - Steve Blank 03 Jun 10:
... Sustaining Innovation and Entrepreneurship in the Enterprise If we use our “startup to large company, ” diagram, we can see that sustaining innovations occur within a large company’s existing management structures. I’ll offer that the diagram looks something like this. If you’ve been reading my book on Customer Development and follow my work on Market Type, this type of innovation is best for adding new products to existing markets. Disruptive Innovation and Entrepreneurship in the Enterprise Yet most research has shown that disruptive innovation, that is innovations that go after new markets, new customers, new technologies, etc. ... - Silicon Alley Insider 27 May 10:
... Recognize whether you have a legal problem or strategy problem. The web has great blogs by lawyers who get it. Read them. Steve Blank teaches entrepreneurship at U. C. Berkeley, Stanford University and the Columbia University/Berkeley Joint Executive MBA program. He also wrote about building early stage companies in his book, Four Steps to the Epiphany. This post was originally published on his blog, and it is republished here with permission. Join the conversation about this story »See Also:Avoid Legal Time BombsHow To Negotiate A Commercial Lease The 5 Brokers To Avoid When Buying Small Business Insurance ... - VentureBeat 26 May 10:
... Editor’s note: Serial entrepreneur Steve Blank is the author of Four Steps to the Epiphany. This column originally appeared on his blog. ) At times, VC’s forget who their business is built on… Last week in a car showroom (of all places) I ran into a VC who had sat on the board of my last company. We hadn’t seen each other in ten years. As we chatted and made small talk, it quickly became clear that he had no memory of a phone conversation my partner and I have never forgotten. Then It was the Internet bubble – and after almost three years, our startup had found a business model. ... - Silicon Alley Insider 21 May 10:
... ''Boyd: The Fighter Pilot Who Changed the Art of War' by Robert CoramSteve Blank: 'Observe, Orient, Decide and Act - The cornerstone of Customer Development and the Lean Startup was first invented by a fighter pilot. Read his story. ' Steve is a former serial entrepreneur who now teaches at U. C. Berkeley, Stanford University and the Columbia University/Berkeley Joint Executive MBA program. He is the author of Four Steps to the Epiphany. 'The Innovator's Dilemma' and 'The Innovator's Solution' by Clayton ChristensenSteve Blank: 'Why do large companies seem and act like dinosaurs? Christensen finally was able to diagnose why and propose solutions. Entrepreneurs should read these books as 'how to books' to beat large companies in their own markets. ... - Silicon Alley Insider 20 May 10:
... If you’re a founder, ask for a pay-parity agreement with a new CEO upfront and in writing. Steve Blank teaches entrepreneurship at U. C. Berkeley, Stanford University and the Columbia University/Berkeley Joint Executive MBA program. He also wrote about building early stage companies in his book, Four Steps to the Epiphany. This post was originally published on his blog, and it is republished here with permission. Join the conversation about this story »See Also:Don't Be Afraid To Give Your VCs AssignmentsThe 10 Sectors VCs Are Going Crazy About Right NowEverything I Didn't Learn About ... - Silicon Alley Insider 17 May 10:
... ” Lessons Learned Business plans are the wrong tool to search for a startup business model They are best suited for large companies Yet we have startup business plan contests Experienced entrepreneurs know that business model iteration and validation occurs outside the building Some school will be first to hold a contest that rewards what matters Steve Blank teaches entrepreneurship at U. C. Berkeley, Stanford University and the Columbia University/Berkeley Joint Executive MBA program. He also wrote about building early stage companies in his book, Four Steps to the Epiphany. This post was originally published on his blog, and it is republished here with permission. Join the conversation about this story »See Also:No One Cares About Your Stupid Little Startup Your First Idea For Your Startup Is Pretty Much Irrelevant -- You Have No Clue ... - Silicon Alley Insider 13 May 10:
... Honestly I didn’t hear much detail other than a long litany of how other people who didn’t work for the company got out of the building and talked to customers. I started paying attention to the words again when he concluded with, “I just don’t know what we’re doing wrong?” You Can’t Outsource Personal Experience Here’s what I told him: A startup exists to search for a scalable and repeatable business model. Customer Development is the process of how you get out of the building and search for the model. Customer Development is designed so that you the founder(s) gather first hand experience about customer and market needs. It can’t be delegated. Let me say it again: Getting customer feedback can not be delegated. ... - Steve Blank 13 May 10:
... Honestly I didn’t hear much detail other than a long litany of how other people who didn’t work for the company got out of the building and talked to customers. I started paying attention to the words again when he concluded with, “I just don’t know what we’re doing wrong?” You Can’t Outsource Personal Experience Here’s what I told him: A startup exists to search for a scalable and repeatable business model. Customer Development is the process of how you get out of the building and search for the model. Customer Development is designed so that you the founder(s) gather first hand experience about customer and market needs. It can’t be delegated. Let me say it again: Getting customer feedback can not be delegated. ... - VentureBeat 12 May 10:
... (Editor’s note: Serial entrepreneur Steve Blank is the author of Four Steps to the Epiphany. This column originally appeared on his blog. ) I usually hear the “Should I get my MBA?” question at least once a month. If you’re an entrepreneur, the glib answer is “no. ” It’s also the wrong answer. Last week I was having coffee with an ex engineering student of mine now on his second startup (and for a change it wasn’t a Web 2. 0 startup) who wanted to chat about career choices. “I’m thinking of going back to school to get my MBA. ” It was said less as a clear declaration than a question. ... - Silicon Alley Insider 10 May 10:
... Entrepreneurship isn’t a career choice it’s a passion and obsession. Steve Blank teaches entrepreneurship at U. C. Berkeley, Stanford University and the Columbia University/Berkeley Joint Executive MBA program. He also wrote about building early stage companies in his book, Four Steps to the Epiphany. This post was originally published on his blog, and it is republished here with permission. Join the conversation about this story »See Also:Why So Many B-School Grads Suck At Starting CompaniesHow To Get A Great MBA InternshipThe World's Best Business Schools ... - Steve Blank 06 May 10:
... As an entrepreneur one of the most satisfying feelings was having an idea that few thought was rational, viable, or the common wisdom and building it into a profitable company. Though it’s over a decade since I’ve done a startup, I had that feeling again over the last few weeks. You Actually Did This? When I wrote the Four Steps to the Epiphany and invented the Customer Development process, my goal was to simply explain to myself what was broken in building a startup and propose an alternative path. The last few weeks have seen a flurry of Lean Startup conferences and presentations from companies actually using Customer Development to find a business model. ... - Steve Blank 29 Apr 10:
... Customer Development was a process to quickly search for a profitable business model when customer needs (features, pricing, channel, etc. ) are unknown. My intent at the time (as it is now) was not to offer Customer Development as the way but another way. The class essentially followed the text I wrote, The Four Steps to the Epiphany. The class met once a week for three hours. The syllabus was what you would expect; the first week of class was an introduction, and then subsequent weeks covered Market Type, Product versus Customer Development, and then two weeks on each of the four steps. There Are No Cases Since this was Business School part of the teaching was with the case-method (students read a story, “the case, ” about a real-world business problem. ... - VentureBeat 28 Apr 10:
... (Editor’s note: Serial entrepreneur Steve Blank is the author of Four Steps to the Epiphany. This column originally appeared on his blog. ) I was catching up over coffee and a muffin with a student I hadn’t seen for years who’s now CEO of his own struggling startup. As I listened to him present the problems of matching lithium-ion battery packs to EV powertrains and direct drive motors, I realized that he had a built a product for a segment of the electric vehicle market that possibly could put his company on the right side of a major industry discontinuity. But he was explaining it like it was his PhD dissertation defense. ... - Steve Blank 26 Apr 10:
... It was both satisfying and a bit surrealistic to sit in the back of the hall looking at the sea of heads and listening to speakers extend, embellish and expand on a topic that a scant five years ago was just my theory in my U. C. Berkeley classroom. It wasn’t until Eric Ries sat in my class and had the insight – that to actually implement Customer Development engineers needed to couple it with an agile methodology – that the theory turned into practice. It was then that Customer Development became one of the building blocks of the Lean Startup. Eric left my classroom, and with his partner Will Harvey implemented the Lean Startup at IMVU. ... - VentureBeat 14 Apr 10:
... (Editor’s note: Serial entrepreneur Steve Blank is the author of Four Steps to the Epiphany. This column originally appeared on his blog. ) At a board meeting last week I watched as the young startup CEO delivered bad news. “Our current plan isn’t working. We can’t scale the company. Each sale requires us to handhold the customer and takes way too long to close. But I think I know how to fix it. ” He took a deep breath, looked around the boardroom table and then proceeded to outline a radical reconfiguration of the product line (repackaging the products rather than reengineering them) and a change in sales strategy, focusing on a different customer segment. ... - Steve Blank 12 Apr 10:
... Unlike the stories in the popular press, entrepreneurs who build successful companies don’t get it right the first time. (That only happens after the fact when they tell the story. ) The real world is much, much messier. And a lot more interesting. Here’s what really happens. Observe, Orient, Decide and Act Whether they’re using a formal process to search for a business model like Customer Development or just trial and error, startup founders are intuitively goal-seeking to optimize their business model. They may draw their business model formally or they may keep the pieces in their head. In either case founders who succeed observe that something isn’t working in their current business model, orient themselves to the new facts, decide what part of their business model needs to change and then act decisively. ... - Steve Blank 11 Mar 10:
... class before. None of the students were domain experts in their areas, and each team had to figure out how to contact potential customers and channel partners. Yet every team did figure out how to conduct extensive out of building Customer Discovery. Â (By design we didn’t give them too much Customer Development theory. The emphasis was on getting out of the building and testing their hypothesis. ) Here are some examples the “out of the building” work the students did. Presenting the Project As their final project, each of the 11 teams had 15 minutes to present their ... - Steve Blank 04 Mar 10:
... “By knowing things that exist, you can know that which does not exist. ” Book of Five Rings I was having coffee with a former student who was complained that my idea of building a first product release with a minimum feature set was a bad idea. (One of the principles of Customer Development is to get out of the building and understand the smallest feature-set customers will pay for in the first release. ) “Steve, you’re wrong. I can’t get more than one of ten potential customers to think that this is something they’d buy. ” I asked, “So what does the one who likes it ... - VentureBeat 03 Mar 10:
... (Editor’s note: Serial entrepreneur Steve Blank is the author of Four Steps to the Epiphany. This column originally appeared on his blog. ) Trading emails with a startup CEO building an iPhone app, I asked him why potential customers would buy his product. Â In response he sent me a competitive analysis. It looked like every competitive analysis I had done for 20 years – ok maybe better. And it made me sad. Looking at the spreadsheet, I realized that competitive analysis tables are one of the ways professional marketers screw up startups from day one. And I had done my share. ... - Steve Blank 25 Feb 10:
... Customer Development is a technique startups use to quickly iterate and test each part of their business model.  How you execute Customer Development varies, depending on your type of business. In my book, “The Four Steps to the Epiphany” I use enterprise software as the business model example. Ash Maurya,  the CEO of WiredReach, has extended my work by building a model of Customer Development for Web Startups. I think his process models are pretty good. Go read both of his posts on Discovery and Validation for web startups.  His two key slides are at the end of this post but the ... - Steve Blank 22 Feb 10:
... required to find and clinically test a drug is less than the market demand for that drug. Â These measures are vastly different from those captured in balance sheets and income statements especially in the near term. What should you be talking about in your board meeting? If you are following Customer Development, the answer is easy. Â Board meetings are about measuring progress measured against the hypotheses in Customer Discovery and Validation. Do the metrics show that the business model you’re creating will support the company you’re trying to become? Startup ... - Steve Blank 18 Feb 10:
... Haas Business School, U. C. Berkeley, I had a few hundred pages of course notes. Students began to ask for copies of the notes so I threw a cover on them and self-published the notes as a “book” at Cafepress. com. As a pun on my last company as an entrepreneur, E. piphany, I called the book The Four Steps to the Epiphany. Two years later,  Eric Ries mentioned that I could list the book on Amazon. I never imagined more than a few hundred copies would be sold to my students. 15, 000 copies later, the horrifically bad proofreading, design and layout is now a badge of honor. You most ... - VentureBeat 02 Feb 10:
... (Editor’s note: Serial entrepreneur Steve Blank is the author of Four Steps to the Epiphany. This column originally appeared on his blog. ) Entrepreneurs and the early startup team all need to be motivated by a shared vision, passion and desire to build a large company. Â Yet it’s the company legends that live on. Our little startup was less than a year-old. Â We had been busy assembling our team and had just hired the last member of our exec staff. Â We had also just closed our Series B financing with a major overseas partner. Â The financing felt like a real validation of our ... - VentureBeat 28 Jan 10:
... (Editor’s note: Serial entrepreneur Steve Blank is the author of Four Steps to the Epiphany. This column originally appeared on his blog. ) I was catching up over breakfast with a friend who’s now CEO of his own startup. One of the things he mentioned was that when it came to decision-making he still tended to think and act like an engineer. Each and every decision he made was carefully thought through and weighed. And he recognized it was making his startup feel and act like a big ponderous company. General George Patton once said, “A good plan violently executed now is better than a ... - VentureBeat 12 Jan 10:
... (Editor’s note: Serial entrepreneur Steve Blank is the author of Four Steps to the Epiphany. This column originally appeared on his blog. ) Sometimes what sounds like bad news when talking to customers might be your finest hour. As we started E. piphany, we got out of the building to test our hypotheses by talking to potential customers in and around Silicon Valley. On one of our most memorable visits, we met with Joe DiNucci, the VP of Marketing at Silicon Graphics who was generous enough to brainstorm the types of problems corporate marketers had. At the time Silicon Graphics – with ... - VentureBeat 22 Dec 09:
... (Editor’s note: Serial entrepreneur Steve Blank is the author of Four Steps to the Epiphany. This column originally appeared on his blog. ) Sometimes financial decisions that are seemingly rational on their face can precipitate mass exodus of your best engineers. Last week, as a favor to a friend, I sat in on a board meeting of a fairly successful 3. 5Â year-old startup. Given all that could go wrong in this economy, they were doing well. Their business had just crossed cash flow breakeven, had grown past 50 employees, just raised a substantive follow-on round of financing and had ... - VentureBeat 08 Dec 09:
... (Editor’s note: Serial entrepreneur Steve Blank is the author of Four Steps to the Epiphany. This column originally appeared on his blog. ) In my 21 years of startups, I had my ideas “stolen” twice. The first time it happened, it was no big deal. The other, it was serious. Before I start that tale, a disclaimer: This is not legal advice. It’s not even advice. It’s just a story about what happened to me that you might be able to learn from. We were starting Epiphany, my last company. I was out and about in Silicon Valley doing what I would now call Customer Discovery trying to ... - Steve Blank 30 Nov 09:
... idiot can get outside the building and ask customers what they want, compile a feature list and hand it to engineering. Gathering feature requests from customers is not what marketing should be doing in a startup. And it’s certainly not Customer Development. In a startup the role of Customer Development is to: test the founders hypothesis about the customer problem test if the product concept and minimum feature set solve that problem This is a big idea and worth repeating. Â Customer Development is about testing the founder’s hypothesis about what constitutes ... - Steve Blank 05 Nov 09:
... you don’t have enough data for a VC presentation. Â Get out of the building, get some more customer feedback, spin your product and go back and read the book. “Lessons Learned” – A New Type of VC Pitch A Customer Development fundraising presentation tells the story of your journey in ... - Marketing.fm 04 Nov 09:
... Steve Blank, author of Four steps to the Epiphany, will be joining a group of customer development mavens on November 12, 2009 in NYC. He will be discussing the CDP (customer development process) and lean startup methodologies as well as do a Q&A with the entrepreneurs present. We hope to record the event and share it here. If you are interested in attending this Steve Blank discussion with entrepreneurs event tickets are now open to the public and are $25. 00 and help cover costs associated with the event. Be sure to checkout Steve Blank’s blog for more information. A big ... - Venture Hacks 03 Nov 09:
... more dollars. When money is tight, when there aren’t dollars to redo mistakes, you look for processes that allow you to minimize waste. The Customer Development process says preserve your cash by not hiring anyone in sales and marketing until the founders turn hypotheses into facts and ... - Venture Hacks 02 Nov 09:
... Ash Maurya’s blog documents his journey through customer development. This is a by-the-book application of customer development. I am following this blog very closely; it’s thoughtful and well written. Some highlights: Is AdWords the right MVP for your product? “For Timothy ... - Steve Blank 02 Nov 09:
... more dollars. When money is tight, when there aren’t dollars to redo mistakes, you look for processes that allow you to minimize waste. The Customer Development process says preserve your cash by not hiring anyone in sales and marketing until the founders turn hypotheses into facts and ... - Steve Blank 17 Sep 09:
... The difference is that the ones that succeed invent a Customer Development model. This post describes such a model. The Customer Development Model Customer Development is designed to solve the problems of the Product Development model I described in the four previous posts. Â Its strength is ... - Steve Blank 17 Aug 09:
... Warning System) built at the height of the cold war. ) The close tie between the two labs was a unique aspect of the Stanford Lab. Stanford had a Customer Development loop going on inside their own lab. Â The discoveries in tube and circuit research suggested new electronic intelligence and ...
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Outliers: The Story of Success
Malcolm Gladwell
In this stunning new book, Malcolm Gladwell takes us on an intellectual journey through the world of "outliers"--the best and the brightest, the most famous and the most successful. He asks the question: what makes high-achievers different? His answer is that we pay too much attention to what successful people are like, and too little attention to where they are from: that is, their culture, their family, their generation, and the idiosyncratic experiences of their upbringing. Along the way h...

Amazon Rating: ![]() ![]() ![]() ![]() | |
| US$11.67 | |
(As of Sep 07 14:33 , info) | |
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7
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Outliers: The Story of Success
Malcolm Gladwell
In this stunning new book, Malcolm Gladwell takes us on an intellectual journey through the world of "outliers"--the best and the brightest, the most famous and the most successful. He asks the question: what makes high-achievers different? His answer is that we pay too much attention to what successful people are like, and too little attention to where they are from: that is, their culture, their family, their generation, and the idiosyncratic experiences of their upbringing. Along the way he explains the secrets of software billionaires, what it takes to be a great soccer player, why Asians are good at math, and what made the Beatles the greatest rock band.
Brilliant and entertaining, OUTLIERS is a landmark work that will simultaneously delight and illuminate.

Amazon Rating: ![]() ![]() ![]() ![]() | |
| US$11.67 | |
(As of Sep 07 14:33 , info) | |
7 reviews from Business blogs:
- VentureBeat 02 Sep 10:
... TechCrunch’s Michael Arrington argued that in Silicon Valley (and by extension, the tech business in general) success is based on merit alone and that nobody is keeping women down. The problem, as far as he is concerned, is simply that women just don’t want to start companies. These are arguments I’ve heard before — and that are, at best, naïve. Merit alone is rarely enough to ensure success and women are starting more companies than ever (if not in technology). But instead of getting mired in arguments and counterarguments, I’ll make some suggestions on how to change the situation for the better. I’ve written before about how to get more women into technology. ... - Entrepreneur.com - Daily Dose 29 Jul 10:
... Seems in the latter, the goal is to learn; in the former, it's to prove you're smart. Mastery happens when people get in the 'flow. ' But, Pink cautions, 'As wonderful as flow is, the path to mastery . . . is not lined with daisies and spanned by a rainbow. If it were, more of us would make the trip. ' At this moment in the book, I'm thinking of Malcolm Gladwell's Outliers and the 10, 000-hour rule. Yet, perhaps Julius Erving said it best: 'Being a professional . . . is doing the things you love to do, on the days you don't feel like doing them. 'PurposeI didn't make too many notes in this section, because this seems to be what we've been hearing for years: People want a purpose-filled life and work. ... - A Smart Bear 22 Feb 10:
... ' I'm sick of hearing about how I should be molding my life in the image of Michael Phelps or Albert Einstein, because the only thing that separates me from genius is identifying my strengths and working really really hard. I'm calling bullshit. We're so busy trying to make ourselves into outliers that we're forgetting about what's important. Penelope Trunk pushed me over the edge when she wrote that for the last two years she's been schlepping around a Harvard Business Review article called 'The Making of an Expert' because: 'The article changed how I think about what I am ... - Six Pixels of Separation 11 Dec 09:
... Recently, in a shopping mall, I spotted a copy of Malcolm Gladwell's book, Outliers, for sale at HMV. It's hard to believe it, but Gladwell must be the first business book author who is truly a rock star. That wasn't the only time I have felt this way about Gladwell. A few weeks prior to the shopping mall incident, I was on a flight and a female flight attendant was talking to another female passenger who was sitting one row behind me, and the conversation went something like this: Flight attendant: Did you read his latest book? Passenger: No, I bought it, but I'm reading Blink first. Do ... - Copyblogger 07 Dec 09:
... what you write memorable. 9. Complete Odes and Epodes of Horace Roman poet Horace is like the E. B. White of the Roman world. He has that same loathing for pompous verbosity. The ruthless cutting of crap, jargon, and extra words. In other words, he’s hellbent on mindless simplicity. 10. Outliers by Malcolm Gladwell In his third book, Malcolm does what Malcolm does best: expose the mysterious pattern behind a particular phenomenon. This time he writes about genius and how culture, circumstance, timing, birth, and luck account for success. This book will push your motivation button ... - VentureBlog 17 Nov 09:
... In his book Outliers, Malcolm Gladwell talks about the power of circumstance. He explains that Bill Gates and Bill Joy had unprecedented access to the earliest computers and, as a result, they built a couple of the most important computer companies in the history of computation. A quick look at the folks who graduated from law school with me at the dawn of the Internet age (it sounds so long ago when you put it that way) and you can see the power of circumstance at work again. In my law school class were four of the most well-respected Internet scholars: Professors Jonathan Zittrain, Yochai ... - On Startups 06 Feb 09:
... well outside the normal range -- a statistical anomaly. Malcolm Gladwell, winner of my award for Smartest Carrot-Top Lookalike, just wrote a book about outliers. Like his other works, it's well-written, entertaining, and often incorrect. Still, he presents evidence that at ...
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The Facebook Effect: The Inside Story of the Company That Is Connecting the World
David Kirkpatrick
IN LITTLE MORE THAN HALF A DECADE, Facebook has gone from a dorm-room novelty to a company with 500 million users. It is one of the fastest growing companies in history, an essential part of the social life not only of teenagers but hundreds of millions of adults worldwide. As Facebook spreads around the globe, it creates surprising effects—even becoming instrumental in political protests from Colombia to Iran.
Veteran technology reporter David Kirkpatrick had the full cooperation o...

Amazon Rating: ![]() ![]() ![]() ![]() ![]() | |
| US$15.21 | |
(As of Sep 07 12:32 , info) | |
19 reviews from Business blogs:
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- VentureBlog 07 May 10
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The Facebook Effect: The Inside Story of the Company That Is Connecting the World
David Kirkpatrick
IN LITTLE MORE THAN HALF A DECADE, Facebook has gone from a dorm-room novelty to a company with 500 million users. It is one of the fastest growing companies in history, an essential part of the social life not only of teenagers but hundreds of millions of adults worldwide. As Facebook spreads around the globe, it creates surprising effects—even becoming instrumental in political protests from Colombia to Iran.
Veteran technology reporter David Kirkpatrick had the full cooperation of Facebook’s key executives in researching this fascinating history of the company and its impact on our lives. Kirkpatrick tells us how Facebook was created, why it has flourished, and where it is going next. He chronicles its successes and missteps, and gives readers the most complete assessment anywhere of founder and CEO Mark Zuckerberg, the central figure in the company’s remarkable ascent. This is the Facebook story that can be found nowhere else.
How did a nineteen-year-old Harvard student create a company that has transformed the Internet and how did he grow it to its current enormous size? Kirkpatrick shows how Zuckerberg steadfastly refused to compromise his vision, insistently focusing on growth over profits and preaching that Facebook must dominate (his word) communication on the Internet. In the process, he and a small group of key executives have created a company that has changed social life in the United States and elsewhere, a company that has become a ubiquitous presence in marketing, altering politics, business, and even our sense of our own identity. This is the Facebook Effect.

Amazon Rating: ![]() ![]() ![]() ![]() ![]() | |
| US$15.21 | |
(As of Sep 07 12:32 , info) | |
19 reviews from Business blogs:
- VentureBeat 06 Aug 10:
... Specifically, chief executive Mark Zuckerberg has declared that the company is on “lockdown” for the next 60 days, with the office open on weekends as the company tries to revamp the Photos, Groups, and Events in advance of the Google launch. We hear Zuckerberg even has a neon sign saying “Lockdown” on his office door. The phrase is a callback to the Facebook’s early days, as described in David Kirkpatrick’s book The Facebook Effect. During a lockdown, if someone wanted to leave the office Zuckerberg would reportedly pound the table and say: “‘No! We’re in lockdown! No one leaves the table until we’re done with this thing. ” I’ve contacted Facebook for comment and will update if I hear back. ... - Small Business Trends 24 Jul 10:
... When I heard David Kirkpatrick talking about his new book “The Facebook Effect: The Inside Story of the Company That Is Connecting the World” on the Diane Rheim Show on NPR, I knew I had to pick the book up for myself. In fact, as soon as I arrived at my location, I pulled up my Amazon. com app and quickly ordered the book right from my mobile device. When the book arrived, I was struck by the glitzy cover (of all things). What can I say, it’s a beautiful cover which has the familiar Facebook default profile icon silhouette in a silver reflective paper that puts YOUR face on the cover when you look at it straight on. ... - Silicon Alley Insider 21 Jun 10:
... ” But here's the thing: Facebook also owns a patent crucial to modern social networking. And so does Mark Pincus, the founder of FarmVille-maker, Zynga. And so does the founder of LinkedIn, Reid Hoffman. Way back in 1997, a social network called Six Degrees filed won a patent on a social network service that, according to The Facebook Effect, ' maintains a database, enables a member to create an account, then encourages him or her to invite others to connect to their network via email. ' In 2003, Mark Pincus and Reid Hoffman bought the patent for $700, 000. Both are now investors in Facebook. Then, in February of this year, Facebook patented a 'method for displaying a news feed in a social network environment. ... - Silicon Alley Insider 17 Jun 10:
... According to The Facebook Effect, Facebook CEO Mark Zuckerberg's management role models are the Washington Post Company's Don Graham and a guru named Peter Drucker – the so-called 'father of modern management. ' You're asking: Who? We were too, so we looked up Drucker on Wikipedia and found some of a list of his 'basic ideas. ' Here are those and brief comments on how we see them in action at Facebook: 'Decentralization and simplification. Drucker discounted the command and control model and asserted that companies work best when they are decentralized. According to Drucker, corporations tend to produce too many products, hire employees they don't need (when a better solution would be outsourcing), and expand into economic sectors that they should avoid. ... - Silicon Alley Insider 15 Jun 10:
... When will there be a Facebook IPO? David Kirkpatrick, author of The Facebook Effect, thinks Facebook CEO Mark Zuckerberg is NOT interested and will delay an IPO for as long as possible – maybe forever. Bonus: Who Gave Up So Much Dirt On Facebook? Don't Miss. . . – Facebook Is Already A Huge Business – And It's Going To Get Huger – Facebook Execs Who Want To Be CEO Don't Last Long – Zuckerberg Didn't Steal A Single Idea From Winklevoss Brothers, Says Author Produced By: Kamelia Angelova & William Wei More Video: CLICK HERE >Join the conversation about ... - Silicon Alley Insider 11 Jun 10:
... We talk with The Facebook Effect author David Kirkpatrick about Facebook's chances of becoming more than just a popular service, but one that will become a huge business. Don't Miss. . . Facebook Execs Who Want To Be CEO Don't Last Long Zuckerberg Didn't Steal A Single Idea From Winklevoss Brothers, Says Author At Last -- The Full Story Of How Facebook Was Founded Produced By: Kamelia Angelova & William WeiJoin the conversation about this story » ... - Silicon Alley Insider 09 Jun 10:
... In this clip, David Kirkpatrick, author of The Facebook Effect, talks about the would-be CEOs of Facebook and a brewing conflict between Facebook COO Sheryl Sandberg and CEO Mark Zuckerberg. Don't miss. . . At Last -- The Full Story Of How Facebook Was Founded Zuckerberg Didn't Steal A Single Idea From Winklevoss Brothers, Says Authors Produced By: Kamelia Angelova & William WeiJoin the conversation about this story » ... - Silicon Alley Insider 08 Jun 10:
... Harvard graduates Cameron Winklevoss, Tyler Winklevoss, and Divya Narendra say Facebook cofounder Mark Zuckerberg stole their idea. David Kirkpatrick, author of The Facebook Effect, doesn't buy it. Don't Miss. . . At Last -- The Full Story Of How Facebook Was Founded Produced By: Kamelia Angelova & William WeiJoin the conversation about this story »See Also:At Last -- The Full Story Of How Facebook Was FoundedZuckerberg Resign?Zuckerberg's Meltdown: Your 10 Essential Takeaways ... - Silicon Alley Insider 28 May 10:
... [Editor's note: At Facebook's privacy press conference this week, CNBC's Julia Boorstin asked Facebook CEO Mark Zuckerberg: 'How does this controversy and your new approach to privacy affect your approach to revenue and your business model?' Here is Mark's answer, as transcribed by The Facebook Effect author David Kirkpatrick. ] [When deciding on Facebook's new privacy settings] we didn't talk about revenue at all. And I think it's something that is maybe so different from how most people think about companies that it maybe is a little crazy for us that this is the approach that we take. But we just really care about what we're doing, and we need to build a good company in order to do it. ... - Silicon Alley Insider 26 May 10:
... Foursquare's photo feature also must allow users to identify other Foursquare users in their photos – and then the app should notify these users that a photo of them has been uploaded. When Facebook began allowing users to upload photos and 'tag' their friends in them back in 2006, user-engagement, already high, shot off like a rocket. In the Facebook Effect, David Kirkpatrick reports that after the product launch, a full 70% of users began coming back to Facebook EVERY DAY. 85% started coming back every week. It's no exaggeration to say that photos were the feature that propelled Facebook from being a popular consumer Web product into being a must-use tool for an entire generation. ... - Business Insider 26 May 10:
... Foursquare's photo feature also must allow users to identify other Foursquare users in their photos – and then the app should notify these users that a photo of them has been uploaded. When Facebook began allowing users to upload photos and 'tag' their friends in them back in 2006, user-engagement, already high, shot off like a rocket. In the Facebook Effect, David Kirkpatrick reports that after the product launch, a full 70% of users began coming back to Facebook EVERY DAY. 85% started coming back every week. It's no exaggeration to say that photos were the feature that propelled Facebook from being a popular consumer Web product into being a must-use tool for an entire generation. ... - Silicon Alley Insider 24 May 10:
... Six years later, Facebook is screaming toward multi-billion dollar revenues and one billion active users. It is a blue-chip technology company run by Mark and a team of savvy industry veterans overseeing day-to-day operations. Many of Facebook's early investors and employees are set to become billionaires. But flipping through David Kirkpatrick's upcoming book, The Facebook Effect, and clicking through some of our coverage of Facebook's beginnings, you'll learn that there were plenty of growing pains along the way. Before Facebook, Mark Zuckerberg got in trouble with Harvard for building Facemash, a 'Hot Or Not' for studentsImage: grenadeSource: The Facebook Effect. ... - Silicon Alley Insider 18 May 10:
... Sean is not a fan of VCs after a coterie of them pushed him out Plaxo, a company he'd founded prior to Facebook. So he insisted that his seat go not to one of Facebook's investors, but that it fall under control of the company's CEO and cofounder, Mark Zuckerberg. It gave Mark control over three seats on a five-person board. In David Kirkpatrick's upcoming book, The Facebook Effect, Sean says this move effectively made Mark 'the hereditary king of Facebook. ' Since Parker's outser, Mark has taken two more steps to shore up power. First, he plowed through COOs and advisors – Eduardo Saverin, Doug Hirsch, Owen Van Natta, Matt Cohler, among them – until finding one, Sheryl Sandberg, who swears she has no ambition to be Facebook CEO some day. ... - Silicon Alley Insider 18 May 10:
... Facebook revenues reached $500 million in 2009, up from $300 million in 2008, according to Fortune editor David Kirkpatrick, who cites 'well-informed sources' in his upcoming book, The Facebook Effect. Facebook expects revenues to reach $800 million in 2010. Where did 2009's $500 million come from? Self-service ads, which appear on the right side of the screen on Facebook, accounted for about $250 million to $300 million. They look like this: Engagement ads, which seek user-interaction (and sometimes feature user-endorsements), brought in $100 million. Here's one: As a part of a 2007 ad deal, Microsoft sells some ads on Facebook. ... - This is going to be BIG! 17 May 10:
... What I have seen, and what we’ve all seen, is the result of his vision—Facebook. More and more, it seems clear that the moves the company makes stem from Mark’s own ideals on how people should live and interact with each other—transparently, in the open. Take this quote from David Kirkpatrick’s soon-to-be-released “The Facebook Effect. ”: “You have one identity… The days of you having a different image for your work friends or co-workers and for the other people you know are probably coming to an end pretty quickly… Having two identities for yourself is an example of a lack of integrity” – Zuckerberg, 2009 Was growing Facebook as a relatively private, protected place to interact with friends, and then dragging it kicking and screaming out into the light of day, exposing it all in public piece by piece part of some grand plan? Perhaps… or perhaps they’re just motivated by money and they realize that openly shared data makes for a better business for them. ... - Silicon Alley Insider 14 May 10:
... We just finished reading Fortune editor David Kirkpatrick's upcoming book The Facebook Effect. It's a must-read. The Facebook Effect is not a Gladwell-wannabe. It's a fast-paced, can't-put-it-down, story about Mark Zuckerberg and Facebook founding. The book is brilliantly-reported and full of details about how Facebook's biggest deals came together – and how some even bigger deals did not. It even features tales of sex, drugs and rock 'n' roll. We consider ourselves pretty well-versed in Facebook and Facebook's early days and we learned a TON reading this book. Go buy it now. See Also:The 11 Companies That Tried To Buy FacebookBooks Of The CollapseMeet Facebook's (Soon-To-Be) BillionairesFacebook's first outside investor, Peter Thiel, sold half his stock in 2009 to Russian holding firm, DSTSource: The Facebook EffectAn early ad deal with Apple covered Facebook's expenses during a desperate stretch in 2004Source: The Facebook EffectAccel Partners pushed former Facebook president Sean Parker out after a cocaine-related arrest in North CarolinaImage: nrkbetaSource: The Facebook EffectBefore opening Facebook beyond college students, Facebook planned FacebookHIgh. ... - Silicon Alley Insider 13 May 10:
... And this does appear to reflect Mark's own views of privacy, which seem to be that people shouldn't care about it as much as they do -- an attitude that very much reflects the attitude of his generation. After all, here's what early Facebook engineering boss, Harvard alum, and Zuckerberg confidant Charlie Cheever said in David Kirkpatrick's brilliantly-reported upcoming book The Facebook Effect. 'I feel Mark doesn't believe in privacy that much, or at least believes in privacy as a stepping stone. Maybe he's right, maybe he's wrong. ' Again in Kirkpatrick's book, Facebook COO Sheryl Sandberg puts it this way: 'Mark really does believe very much in transparency and the vision of an open society and open world, and so he wants to push people that way. ... - Silicon Alley Insider 13 May 10:
... Facebook isn't just popular with its 500 million or so users. According to our exclusively-obtained copy of The Facebook Effect, Fortune editor David Kirkpatrick's brilliantly-reported new book about the company's founding (BUY IT NOW!), Facebook has also always been very popular with the M&A suits. As early as 4 months after Facebook's inception, people with money and people representing companies with money began lining up to beg Facebook cofounder and CEO Mark Zuckerberg to take their cash and sell the company. Obviously, Mark turned all their offers down. But some got much closer than we ever imagined. ... - VentureBlog 07 May 10:
... One of the lead tech stories this week concerned the wild and crazy early days of Facebook. According to David Kirkpatrick's soon to be released book, 'The Facebook Effect, ' Mark Zuckerberg used to have business cards that read 'I'm CEO . . . Bitch!' What caught my attention most about the story wasn't the fact that Mr. Zuckerberg had this irreverent business card. Rather, it was the fact that when the vast majority of journalists reported this 'important' tidbit (and there were many who did), it always read something like 'I'm CEO. . . B**ch!' or 'I'm CEO. . . b****!' After all, we wouldn't want decent folks like yourselves to have to read the word 'bitch. ...
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10
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Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust
Chris Brogan
How to tap the power of social software and networks to build your business
In Trust Agents, two social media veterans show you how to tap into the power of social networks to build your brand's influence, reputation, and, of course, profits. Today's online influencers are web natives who trade in trust, reputation, and relationships, using social media to accrue the influence that builds up or brings down businesses online.
The book shows how people use ...

Amazon Rating: ![]() ![]() ![]() ![]() ![]() | |
| US$16.47 | |
(As of Sep 07 15:18 , info) | |
10 reviews from Business blogs:
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10
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Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust
Chris Brogan
How to tap the power of social software and networks to build your business
In Trust Agents, two social media veterans show you how to tap into the power of social networks to build your brand's influence, reputation, and, of course, profits. Today's online influencers are web natives who trade in trust, reputation, and relationships, using social media to accrue the influence that builds up or brings down businesses online.
The book shows how people use online social tools to build networks of influence and how you can use those networks to positively impact your business. Because trust is key to building online reputations, those who traffic in it are "trust agents," the key people your business needs on its side.
- Delivers actionable steps and case studies that show how social media can positively impact your business
- Written by authors with over ten years of online media experience
- Shows you how to build and wield influence online to benefit your brand
- Combines high-level theory with practical step-by-step guidance
If you want your business to succeed, don't sit on the sidelines. Instead, use the Web to build trust with your consumers using Trust Agents.

Amazon Rating: ![]() ![]() ![]() ![]() ![]() | |
| US$16.47 | |
(As of Sep 07 15:18 , info) | |
10 reviews from Business blogs:
- Small Business Trends 31 Jul 10:
... With the growth in social media, it was inevitable that there would be a corresponding growth in social media books. With a strong Twitter following (over 141, 000 and counting), Chris Brogan, New Media president and longtime blogger, would be a fitting author to weigh in with a social media advisory book of his own. Co-founder of the PodCamp “unconference”and co-author of Trust Agents, Brogan has spoken, consulted and blogged on social media. He has condensed tips and tricks from his past experiences into a book called Social Media 101: Tactical Tips to Develop Your Business Online. Hymnal-sized, Social Media 101 checks in at 313 pages thick. It is divided into 87 segments, each a few pages long and consisting of tips on subjects such as blogging, incorporating video, podcasting and developing an online social community. ... - Copyblogger 06 Jan 10:
... away a ton of fantastic free content for 11 years. In fact, his primary audience isn’t even a consumer of what he’s selling. But that doesn’t matter . . . he still gives, freely and generously, every single day. When he asked his readers to reciprocate and support his book, Trust Agents, (for a whopping 15 bucks), what happened? His audience put his book on the bestseller lists, yes. But there was also a considerable backlash. Apparently, a vocal minority thought he was supposed to give for free forever, and never ask for anything in return. Example 2 Gary Vaynerchuk ... - Six Pixels of Separation 17 Dec 09:
... and Wired Magazine's features are rich and offer the business person more insights into how businesses are changing and succeeding. If they're into more long-form content, consider picking up for them one of the following books: Connected by Nicholas A. Christakis and James H. Fowler. Trust Agents by Chris Brogan and Julien Smith. Viral Loop by Adam L. Penenberg. All three are fairly new non-fiction business book titles that will keep their attention and fill them to the brim with new business ideas. The idea here is to be creative. Get them a gizmo or gadget that ... - Inc. 11 Dec 09:
... choices or assumptions but then pulled off a neat save and went on to success. Plus: The book includes a practical framework to help entrepreneurs avoid such mistakes in the first place. Recommended by Leigh Buchanan. We all have heard about social media, and likely have dabbled in it ourselves. Trust Agents reveals and commends the technological importance of these tools, while also interweaving lessons about the importance of human relationships to business, and how best to build them—even when your primary means of communication runs through a computer screen. Recommended by Jack ... - Chris Brogan 24 Nov 09:
... There are lots of things you have to answer more than once as a business (or even as an individual). In the book Trust Agents, Julien and I write about “putting it on paper, ” which means using the web to leverage the “answer once, share often” kinds of advice and information that people might need from you. I do this more and more often. Here are a few examples of “stock” answers I share with people often: What do you do? – http://bit. ly/cbbio Where can I learn more about your speaking? – http://chrisbrogan. com/connect How do you follow ... - Six Pixels of Separation 09 Nov 09:
... also episode #19 of Media Hacks. It's not a great excuse, but business travel has kept the Six Pixels of Separation Podcast from being published - which (as you will hear) is a very lame excuse. Regardless, here is also a new episode of Media Hacks (it's #19). It's actually just a very personal conversation with Julien Smith (In Over Your Head and Trust Agents) about community, business, communication, business books and how to own your platform(s). The other co-hosts (C. C. Chapman, Chris Brogan, Christopher S. Penn and Hugh McGuire could not make the call). Also, it's Julien, so please ... - Chris Brogan 05 Nov 09:
... which made me wonder: what kind of a guy buys a ton of books to help a guy out, without wanting me to go and speak at some event or something? Mike just wanted to see things go well with our launch, and for that, I’m grateful. I asked Mike some questions about his business and where he sees all this going. Here’s our interview: You help coach CEOs on leadership and related issues, and you’re getting more into the social space. How are CEOs interacting with you about social media right now? What are they most curious or concerned about? Great question…“concerned” ... - Chris Brogan 03 Nov 09:
... Amazon. com, thanks in great part to YOUR kindness by ordering it. In just over two months, the book has made the New York Times Bestseller’s list, the Wall Street Journal Bestseller’s list, the top 5 sellers on Audible. com, and now the Top 10 Business & Investing books of 2009, according to Amazon. I consider every one of those successes to be yours. You did all the hard work. Julien and I just typed. Thank you for what you’ve done to make the book successful, and for believing in us. For those of you who haven’t yet grabbed up a copy of Trust Agents for ... - Six Pixels of Separation 31 Oct 09:
... seems just as challenging and fascinating. Trust Agents - Using the Web to Build Influence, Improve Reputation, and Earn Trust by Chris Brogan and Julien Smith. Good friends, co-hosts of Media Hacks and overall caring and giving guys. Their debut book is a New York Times Best-seller and it deserves all of the attention and praise it is getting. If you don't have trust (online or otherwise), you're going to struggle in building your business. These guys know trust. They live it. And, in this book, they teach it. Viral Loop by Adam L. Penenberg. Penenberg first wrote about the ... - The Social Media Marketing Blog 15 Sep 09:
... 100 Best Social Media Books Ever (well at least as of the writing of that particular blog post) that I can recommend. But again, that's quite a list. And some of the newer books don't appear on it. Here are six of the latest titles by people whom I respect, with links to their blogs:Chris Brogan, Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust. Chris is a prolific writer, cranking out multiple posts a day, all while running New Media Labs and tweeting until his fingers are raw. There's a lot of common sense in his work. And his book is all about trust. I ...
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8
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The Innovator's Dilemma: The Revolutionary Book that Will Change the Way You Do Business (Collins Business Essentials)
Clayton M. Christensen
In this revolutionary bestseller, Harvard professor Clayton M. Christensen says outstanding companies can do everything right and still lose their market leadership, or worse, disappear completely. And he not only proves what he says, he tells others how to avoid a similar fate.
Focusing on "disruptive technology" of the Honda Supercub, Intel's 8088 processor, and the hydraulic excavator, Christensen shows why most companies miss "the next great wave." Whether in electronics or retai...

Amazon Rating: ![]() ![]() ![]() ![]() ![]() | |
| US$12.23 | |
(As of Sep 07 12:48 , info) | |
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8
posts
The Innovator's Dilemma: The Revolutionary Book that Will Change the Way You Do Business (Collins Business Essentials)
Clayton M. Christensen
In this revolutionary bestseller, Harvard professor Clayton M. Christensen says outstanding companies can do everything right and still lose their market leadership, or worse, disappear completely. And he not only proves what he says, he tells others how to avoid a similar fate.
Focusing on "disruptive technology" of the Honda Supercub, Intel's 8088 processor, and the hydraulic excavator, Christensen shows why most companies miss "the next great wave." Whether in electronics or retailing, a successful company with established products will get pushed aside unless managers know when to abandon traditional business practices. Using the lessons of successes and failures from leading companies, The Innovator's Dilemma presents a set of rules for capitalizing on the phenomenon of disruptive innovation.

Amazon Rating: ![]() ![]() ![]() ![]() ![]() | |
| US$12.23 | |
(As of Sep 07 12:48 , info) | |
7 reviews from Business blogs:
- Scott Berkun 28 Jul 10:
... The Innovator’s Sourcebook stemmed from my belief that there had to be a better way to approach this topic and provide entrepreneurs with substantive answers. Now, I mentioned there are exceptions to the above. I was able to gain valuable insights and partial answers from the following resources; Innovation and Entrepreneurship by Peter Drucker, The Innovator’s Dilemma series by Clayton Christensen, Blue Ocean Strategy by W. Chan Kim and Renee Mauborgne and some of the writings of Joseph Schumpeter. These resources are great, but each only tells part of the story. In addition, these authors wrote with managers, economists and CEOs as their target audience. ... - Eric Ries 21 Jun 10:
... This definition is also important for what it excludes. Notice that it says nothing about the size of the company involved. Big companies often fail because they find themselves in a startup situation but are unable to reorient in time to cope with this situation; this specific pathology is explored in The Innovator’s Dilemma. This kind of crisis can be precipitated by many external factors: macroeconomic changes, trade policy, technological change, or even cultural shifts. But most often, the entrant of a startup into a previously calm market precipitates this kind of crisis. This has ... - Silicon Alley Insider 26 Apr 10:
... But the main point here is that platforms can be open & closed in many different ways, at different levels, etc. ) The next important distinction is whose interest you are considering when asking what and when to open or close things. I think there are at least 3 interesting perspectives: The company: Lots of people have written about this topic (Clay Christensen, Joel Spolsky, more Eisenmann here). In a nutshell, there are times when a company, acting solely in its self-interest, should close things and other times they should open things. As a rule of thumb, a company should close their core assets and open/commoditize complementary assets. ... - cdixon.org - chris dixon's blog 25 Apr 10:
... But the main point here is that platforms can be open & closed in many different ways, at different levels, etc. ) The next important distinction is whose interest you are considering when asking what and when to open or close things. I think there are at least 3 interesting perspectives: The company: Lots of people have written about this topic (Clay Christensen, Joel Spolsky, more Eisenmann here). In a nutshell, there are times when a company, acting solely in its self-interest, should close things and other times they should open things. As a rule of thumb, a company should close their core assets and open/commoditize complementary assets. ... - Eric Ries 18 Apr 10:
... Myth: The Lean Startup methodology is only for Web 2. 0/internet/consumer software companies. Truth: The Lean Startup methodology applies to all companies that face uncertainty about what customers will want. This is true regardless of industry or even scale of company: many large companies depend on their ability to create disruptive innovation. Those general managers are entrepreneurs, too. And they can benefit from the speed and discipline of starting with a minimum viable product and then learning and iterating continuously. Myth: Lean Startups are small bootstrapped startups. Truth: There’s nothing wrong with raising venture capital. ... - cdixon.org - chris dixon's blog 03 Jan 10:
... and infrastructure would improve (technology adoption is usually non-linear due to so-called complementary network effects). The same was true of how mainframe companies viewed the PC (microcomputer), and how modern telecom companies viewed Skype. (Christensen has many more examples in his books). This does not mean every product that looks like a toy will turn out to be the next big thing. To distinguish toys that are disruptive from toys that will remain just toys, you need to look at products as processes. Obviously, products get better inasmuch as the designer adds features, ... - Lightspeed Venture Partners Blog 10 Sep 09:
... Clayton Christensen introduced the concept of disruptive innovation in his book The Innovator’s Dilemma. Summarizes Wikipedia: Disruptive technology and disruptive innovation are terms used in business and technology literature to describe innovations that improve a product or service in ways that the market does not expect, typically by being lower priced or designed for a different set of consumers. Disruptive innovations can be broadly classified into low-end and new-market disruptive innovations. A new-market disruptive innovation is often aimed at non-consumption (i. e. , ...
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7
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Six Pixels of Separation: Everyone Is Connected. Connect Your Business to Everyone.
Mitch Joel
Is it important to be connected? Well, consider this: If Facebook were a country, it would have the sixth largest population in the world.
The truth is, we no longer live in a world of six degrees of separation. In fact, we're now down to only six pixels of separation, which changes everything we know about doing business.
This is the first book to integrate digital marketing, social media, personal branding, and entrepreneurship in a clear, entertaining, and instructive manner...

Amazon Rating: ![]() ![]() ![]() ![]() ![]() | |
| US$17.81 | |
(As of Sep 07 16:34 , info) | |
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7
posts
Six Pixels of Separation: Everyone Is Connected. Connect Your Business to Everyone.
Mitch Joel
Is it important to be connected? Well, consider this: If Facebook were a country, it would have the sixth largest population in the world.
The truth is, we no longer live in a world of six degrees of separation. In fact, we're now down to only six pixels of separation, which changes everything we know about doing business.
This is the first book to integrate digital marketing, social media, personal branding, and entrepreneurship in a clear, entertaining, and instructive manner that everyone can understand and apply.
Through the use of timely case studies and fascinating stories, SIX PIXELS OF SEPARATION offers a complete set of the latest tactics, insights, and tools that will empower you to reach a global audience and consumer base-and, best yet, you can do this pretty much for free. Digital marketing expert Mitch Joel unravels this fascinating world of new media-but does so with a brand-new perspective that is driven by compelling results. The smarter entrepreneurs and top executives are leveraging these digital channels to get their voice "out there"-connecting with others, becoming better community citizens, and, ultimately, making strategic business moves that are increasing revenue, awareness, and overall success in the marketplace-without the support of traditional mass media.
Everyone is connected. Isn't it time for you and your company to connect to everyone? SIX PIXELS OF SEPARATION will show you how.

Amazon Rating: ![]() ![]() ![]() ![]() ![]() | |
| US$17.81 | |
(As of Sep 07 16:34 , info) | |
7 reviews from Business blogs:
- Conversation Agent 06 Jul 10:
... Most brands are looking for a semblance of community development in their marketing mix, well there is no community without a conversation first and a corporate Blog is a great way to highlight that voice, your originality and the people you work with and for. Mitch Joel, President, Twist Image, author, Six Pixels of Separation (Amazon affiliate link), @MitchJoel________ You know all the things we take for granted here? Our processes and ways of doing things? It all seems routine and boring to us, but customers now want to see the sausage being made. They're fascinated not by what we do, but by HOW we do it. ... - Jaffe Juice 25 Apr 10:
... iAds, Twitter Ads, LinkedIn Ads, Facebook Engagement Ads. . . . . to a hammer everything's a nail, but does that same adage work for paid media and social media? methinks not. How about you? It's also episode 4 of the collaboration between Twist Image and Six Pixel's of Separation's, Mitch Joel and myself. @jaffejuice on Twitter and hopefully I resonate with you. Audio comments to +1 206 203-3255 Direct download here iTunes subscription here Sponsored links (j/k): How long before sponsored tweets disappear - Marketing Week Twitter tells devs there will be ... - Duct Tape Marketing 06 Jan 10:
... JoelThis content from: Duct Tape Marketing Marketing podcast with Mitch Joel (Click to listen, right click and Save As to download – subscribe now via iTunes In this week’s episode of the Duct Tape Marketing podcast I visited with Mitch Joel, President of Twist Image and Author of Six Pixels of Separation Given the subtitle of the book – Everyone Is Connected. Connect Your Business to Everyone – you can guess we talked a bit about how social media can impact a company’s growth. Like me, Mitch is a long time podcaster so it was great to finally swap ... - Social Media Explorer 06 Jan 10:
... There are people I’m a fan of and people I am friends with and then there are the rare combinations of people I’m a fan of who I’m lucky enough to be friends with. Mitch Joel is one of them. The author of the recently released Six Pixels of Separation is also the principal of Twist Image, a cutting edge digital marketing shop with offices in Montreal and Toronto. His book is phenomenal and his thoughts on social media, online advertising, Internet marketing and online engagement place him squarely in the middle of thought leadership in the space. I caught up with Mitch at ... - Six Pixels of Separation 16 Nov 09:
... someone and they buy the book, have them email me your name/email address and I'll send the freebies on to you as well. Please feel free to share this offer. You can buy the book, Six Pixels of Separation, right here (but feel free to use your favourite book retailer - offline or online): Amazon. com Barnes & Noble Borders 800-CEO-READ Wal-Mart Indie Bookstores Tags: 800 ceo read amazon audio program barnes and noble borders brand business business ... - Jaffe Juice 16 Sep 09:
... Joel, just wrote a book. It's called Six Pixels of Separation and it's the prelude to his blog and podcast. In this special episode, we talk about the book, his rationale and motivations behind writing it, the central themes behind the book and of course, Jay Leno. So give it a listen, buy the book (of course) and send in your audio comments to me on +1 206 203-3255 or follow me on Twitter (why? I have no idea) Direct download here iTunes subscription here ... - The Social Media Marketing Blog 15 Sep 09:
... Can Thrive in the New Global Neighborhoods. Shel has been in the communications field for a long time. But his insights are as fresh as ever. He co-authored Naked Conversations with Robert Scoble and his latest book is all about Twitter. Fair warning: it's longer than 140 characters. Mitch Joel, Six Pixels of Separation: Everyone Is Connected. Connect Your Business to Everyone. Mitch is a super smart guy who has been chronicling the development of the online vs. offline world for quite some time. His blog and podcast are always thoughtful and inspirational. And he's one of the four bald ...
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6
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Drive: The Surprising Truth About What Motivates Us
Daniel H. Pink
hardback, Riverhead Hardcover,by Daniel H. Pink

Amazon Rating: ![]() ![]() ![]() ![]() ![]() | |
| US$14.99 | |
(As of Sep 07 12:33 , info) | |
blogs

6
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Drive: The Surprising Truth About What Motivates Us
Daniel H. Pink
hardback, Riverhead Hardcover,by Daniel H. Pink

Amazon Rating: ![]() ![]() ![]() ![]() ![]() | |
| US$14.99 | |
(As of Sep 07 12:33 , info) | |
6 reviews from Business blogs:
- Entrepreneur.com - Daily Dose 29 Jul 10:
... Drive: The Surprising Truth About What Motivates Us by Daniel H. Pink is one of those books that makes you wonder why we are having so much trouble getting over the command-and-control/face- time-and-billable-hours business models. In a nutshell--or should I say, in a 'tweet'--which Pink so gamely prepares for us: 'Carrots & sticks are so last century. Drive says for 21st century work, we need to upgrade to autonomy, mastery & purpose. 'While Drive is like a lot of business books that focus on a new trend--i. e. , really just an extended magazine article--it does hammer home some salient points. ... - Coding Horror 01 Jun 10:
... It turns out that traditional carrot-and-stick incentives are only useful for repetitive, mechanical tasks. The minute you have to do anything even slightly complex that requires even a little problem solving without a clear solution or rules -- those incentives not only don't work, they make things worse! Pink eventually wrote a book about this, Drive: The Surprising Truth About What Motivates Us. There's no need to read the book; this clever ten minute whiteboard animation will walk you through the main points. If you view only one video today, view this one. The concept of intrinsic motivation may not be a new one, but I find that very few companies are brave enough to actually implement them. ... - 47 Hats 09 Mar 10:
... from managers. Think about the difference you’re going to make in the lives of the people who use your software. That’s the motivation you need – it’s like rocket fuel. I didn’t somehow discover this myself out of the clear blue – I read Dan Pink’s book, Drive: The Surprising Truth About What Motivates Us It radically changed my daily battle with my Invisible Wall. And then Pat and I interviewed Dan 3/7 for an amazing 80 minutes – and the first (of three!) parts of that interview we hope to have out tomorrow for the Startup Success Podcast. ... - Chris Brogan 30 Jan 10:
... I really enjoyed Drive: The Surprising Truth About What Motivates Us (amazon affiliate link), by Daniel Pink. Dan’s got a great style about him, and this book really shows off his storytelling-meets-research style very well. As you’ll see in the video, I took lots of notes while reading the book. It’s interesting that I wrote equally as many notes about the book’s points as I did ideas for New Marketing Labs. Anyhow, check out the video: Direct link to the video ... - Conversation Agent 15 Jan 10:
... I agree with Dan Pink, there is no limit for better. How do you get there? In his latest book, Drive, Pink suggests you do that by taking an approach that has three elements to it:1. ) Autonomy - or the desire to direct our own lives2. ) Mastery - the urge to get better and better at something that matters3. ) Purpose - the yearning to do what we do in the service larger than ourselvesFor starters, gaining an appreciation and understanding that people's default settings are self-directed - they actually don't need to be baby-sat - will help you see that people need autonomy over task (what ... - ConverSations 30 Dec 09:
... I've really made some noise about it for it to be so high on the list. Though I didn't track it this year, I believe The Think Big Manifesto was the book I gifted most often. Radical Careering (published in 2005) probably has a permanent spot on this list. Books I look forward to most in 2010? Drive by Daniel Pink (just out now), Fascinate by Sally Hogshead (due out February), and Confessions of a Public Speaker by Scott Berkun (just picked up the Kindle version). What were the books you talked most about in 2009. (I'm taking notes if I missed one you loved!)FYI: The links to the books ...
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Confessions of a Public Speaker
Scott Berkun
"At 7:48 a.m. on a Tuesday, I am showered, cleaned, shaved, pruned, fed, and deodorized, wearing a pressed shirt and shiny shoes, in a cab on my way to the San Francisco waterfront I'm far from home, going to an unfamiliar place, and performing for strangers, three stressful facts that mean anything can happen "
In this hilarious and highly practical book, author and professional speaker Scott Berkun reveals the techniques behind what great communicato...

Amazon Rating: ![]() ![]() ![]() ![]() ![]() | |
| US$16.49 | |
(As of Sep 07 12:49 , info) | |
28 reviews from Business blogs:
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- Chris Brogan 27 Nov 09
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28
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Confessions of a Public Speaker
Scott Berkun
"At 7:48 a.m. on a Tuesday, I am showered, cleaned, shaved, pruned, fed, and deodorized, wearing a pressed shirt and shiny shoes, in a cab on my way to the San Francisco waterfront I'm far from home, going to an unfamiliar place, and performing for strangers, three stressful facts that mean anything can happen "
In this hilarious and highly practical book, author and professional speaker Scott Berkun reveals the techniques behind what great communicators do, and shows how anyone can learn to use them well. For managers and teachers-and anyone else who talks and expects someone to listen-Confessions of a Public Speaker provides an insider's perspective on how to effectively present ideas to anyone. It's a unique, entertaining, and instructional romp through the embarrassments and triumphs Scott has experienced over 15 years of speaking to crowds of all sizes.
With lively lessons and surprising confessions, you'll get new insights into the art of persuasion-as well as teaching, learning, and performance-directly from a master of the trade.
Highlights include:
- Berkun's hard-won and simple philosophy, culled from years of lectures, teaching courses, and hours of appearances on NPR, MSNBC, and CNBC
- Practical advice, including how to work a tough room, the science of not boring people, how to survive the attack of the butterflies, and what to do when things go wrong
- The inside scoop on who earns $30,000 for a one-hour lecture and why
- The worst-and funniest-disaster stories you've ever heard (plus countermoves you can use)
Filled with humorous and illuminating stories of thrilling performances and real-life disasters, Confessions of a Public Speaker is inspirational, devastatingly honest, and a blast to read.

Amazon Rating: ![]() ![]() ![]() ![]() ![]() | |
| US$16.49 | |
(As of Sep 07 12:49 , info) | |
28 reviews from Business blogs:
- Scott Berkun 03 May 10:
... I’m a huge fan of helping people speak – I did an Ignite talk last year, called How and Why to Speak at Ignite hoping to get more people up on stage. Many events now use this short video, an ignite talk about doing good ignite talks, to help get people interested and psyched to participate. In the “things I promised but never got around to” department”, before my latest book, Confessions of a Public Speaker, came out, I surveyed everyone and their mother about their experiences speaking in short format form, like Ignite or Pecha Kucha (5 or 6 minute talks with automated slide decks – see the end of boring presentations on forbes. com). About 150 people responded and here are the results. ... - Scott Berkun 12 Apr 10:
... It’s a funny thing, but now at parties or bars when I tell people I’m an author, you know what the first thing many do is? They whip out their iPhone, look me up on amazon. com, and tell me how many reviews I have and what the average is. That’s what seems to be the prevailing way to instantly ascertain a writer’s credibility in 2010. This is part of why, and I write this as an author, you readers have no idea how much your amazon reviews, tweets, blog posts, forwards of links, recommendations to co-workers and friends, nearly anything at all where my work is mentioned matters in my career, or the career of any writer. So much of what determines my success is out of my hands and largely in yours. ... - Entrepreneur.com - Daily Dose 01 Apr 10:
... Note: After blogging for Entrepreneur over at Top Shelf Reading Picks for a few years, we decided to add my reviews to the Daily Dose. So, I bid welcome to my new readers. Hope you find these useful and fun. Last night at dinner I got the inevitable question any book reviewer gets: 'What should I read next?' Fortunately, this group was a bunch of corporate rock stars who often get asked to speak to crowds, so it was easy to recommend Confessions of a Public Speaker by Scott Berkun. I'll make my own confession: I was one of those naïve people who thought that I could make a living from writing. ... - Scott Berkun 27 Mar 10:
... There’s a full bar, some snacks, a lounge, and a room that can be used as a small auditorium. The doors opened at 5:30pm and folks could mingle, network and chat. I was there early (that’s me in the blue on the right) and met and talked with lots of folks. 2. At 6:10, we moved over to the main event, a talk about my bestseller, The Confessions of a Public Speaker, and as everyone who comes gets a copy, I signed a few books right before we got started. 3. For the main event, I went without any slides or formal lecture. I talked for ten minutes giving my story for how I ended up being a writer and speaker, which is enough for a smart, active crowd to find plenty of questions to ask. ... - Scott Berkun 18 Mar 10:
... In a series of posts, called reader’s choice, I write on whatever topics people submit and vote for. If you dig this idea, let me know if the comments, and submit your ideas and votes. This week, the topic is: how do you manage your business as a speaker, author and consultant. For starters, some of this is covered in chapter 3 of Confessions of a Public Speaker, which you can read free online here. I view my primary business as writing books. It’s primarily the writing of good books that has led to everything else I get paid to do. Oddly, speaking and consulting are more lucrative than writing books, but I’m not driven primarily by money. ... - Scott Berkun 17 Feb 10:
... Here are this week’s good links: Ethos, Pathos, Logos: 3 Pillars of Public Speaking – I mention these core ideas in Confessions, but the six minutes blog does a nice job digging in deeper. This American Infographic – Do you like This American Life? And you love graphics? this is for you. And if you like cocktails, you’ll love this. How America Can Rise Again – The Atlantic (January/February 2010) – One of the best essays I’ve read in weeks. Asks all the tough questions about the future of the U. S. and doesn’t pull its punches. YouTube ... - Scott Berkun 25 Jan 10:
... I wrote a few weeks ago about how my talk at Google about Confessions was the toughest room I’d had all year (with photos, and countermoves). The room was adjacent to a noisy cafeteria, at lunchtime, and an exposed busy hallway of folks on their way to and from the cafeteria: bad news all around. The funny thing is, video is flat. It evens out the highs and lows, and the audio track isn’t mixed: there’s only what you hear through my mike. If I didn’t tell you, you’d never know how tough that room was, and how much of an impact the background noise had on me, and ... - Scott Berkun 20 Jan 10:
... These were up on the amazon. com page as a special promotion, but amazon took them down recently. Here they are: Chapter 2 – Attack of the Butterflies Chapter 3 – $30, 000 an hour So if you’ve seen me speak, and wonder “is his writing as good as his speaking”, now you can find out for free :) I try very hard to make my books, and presentations, different things so experiencing one doesn’t ruin the experience of the other. I really hate seeing someone speak, buy their book, and then realize I already heard all the good stuff. I try very hard to make each ... - Scott Berkun 12 Jan 10:
... class. Learn the six reasons for suckage (chances are, you’re committing one), how to avoid them, and what to do when caught off-guard. Drill Scott with questions, learn from his mistakes, get tools to improve your delivery The people who have to listen to you are begging you to attend, and to read the book, which is getting amazing reviews in the Wall Street Journal, NY Post, Slashdot and Lifehacker. Click here to Sign-up for webcast, or in-person in Seattle If you live in Seattle there are a limited number of live, in-person seats (I’ll sign books if you have ‘em). Â ... - Scott Berkun 08 Jan 10:
... There was a minor issue in the first print run of Confessions. The in-line photographs of the book, of which there were about 25, Â looked a bit dim, with not nearly enough contrast. O’Reilly has fixed this in the 2nd print run, which is what has been selling on amazon for at least the last two weeks (And in fact, as I understand, the book is on it’s third printing). You can see the difference in photo quality in the picture below: Just fyi: All of the signed copies Powell’s is currently selling are from the 2nd printing, and have the higher quality photographs. ... - Scott Berkun 07 Jan 10:
... Powell’s books, where I’m speaking tonight, is selling signed copies of Confessions of a Public Speaker. Very cool – people ask me all the time for this, but there’s no easy way for me to sign/sell books. Well, now thanks to Powell’s you can get one shipped to you if you want. Confessions of a Public Speaker Signed edition – From Powells ... - ConverSations 30 Dec 09:
... track it this year, I believe The Think Big Manifesto was the book I gifted most often. Radical Careering (published in 2005) probably has a permanent spot on this list. Books I look forward to most in 2010? Drive by Daniel Pink (just out now), Fascinate by Sally Hogshead (due out February), and Confessions of a Public Speaker by Scott Berkun (just picked up the Kindle version). What were the books you talked most about in 2009. (I'm taking notes if I missed one you loved!)FYI: The links to the books take you to an Amazon book page that is an affiliate link (price doesn't go up, I just get ... - Scott Berkun 14 Dec 09:
... After a month of promoting Confessions as hard as I can, and doing more than 30 talks or media appearances in the last talks in 4 weeks, I finally have some down time. Â And what’s more fun in down time than to review the worst things that happened on the road? :) I spoke in many places and kinds of venues. At web 2. 0 expo, I was on stage in front of thousands (video here). Â At various cool corporations and universities, I spoke in lecture halls large and small. I had a few hecklers here and there, or rooms with bad audio or uncomfortable chairs. Â But the toughest room I had on ... - Scott Berkun 08 Dec 09:
... reviews, agree with the big upsides of the choice I made. I think it’s a great book to give to friends or co-workers who you know need to get better at these sorts of skills, but need a fun kick in the pants to up their game. But then again I’m far from objective :) Check out the free sample chapters here – you can see for yourself if the above is true. If you do check it out, let me know what you think. ... - Scott Berkun 07 Dec 09:
... Happy to report Confessions is in stock again at amazon, and shipping. ... - Scott Berkun 07 Dec 09:
... grateful and looking forward to putting on a great show. It’s free, it’s open to the public and there will be some snacks and stuff. When: Wednesday, Dec 9th, 6-8pm Where:Â Adaptive Path, 363 Brannan Street, San Francisco, California 94107 What: I’ll be talking about Confessions of a Public Speaker, and just about anything you’re brave enough to ask RSVP and details here Hope to see you there! ... - Scott Berkun 02 Dec 09:
... We had about 500 people in the webcast today about the new book, Confessions of a Public Speaker – as promised here are all of the questions asked in the chat room during the talk, with answers and some snarky commentary. Slides from the talk here (3MB PDF). Link for listening to the recording of the webcast will be posted here soon. Here are all the questions I pulled from the chat room transcript. Q: When you started out, did you enjoy speaking in public? A: Definitely No. Don’t know many who would say yes. I did it because I had ideas, and worked as a leader on projects, ... - Brand Autopsy 30 Nov 09:
... CONFESSIONS OF A PUBLIC SPEAKER by Scott Berkun gets the Marketing Masterpiece Theatre treatment. If you regularly give presentations, you'll find yourself nodding in agreement with many of the stories Scott tells about presentations gone right and those that went terribly wrong. You'll also pick-up a few pointers on improving the design and delivery of your next presentation. (Check-out Scott's presentation style by watching his recent gig at the Web 2. 0 Expo 2009. ) Don't expect a drab how-to-present book. This ain't it. Scott mixes in his advice alongside well written stories about ... - Chris Brogan 27 Nov 09:
... While at Web 2. 0 Expo, I was handed a copy of Scott Berkun’s great new book, Confessions of a Public Speaker (affiliate link). I’ve seen Scott speak a few times before, and he knows his stuff. Add to this his sense of humor, plus the fact that pretty much everyone can stand to learn some new ideas about speaking, and this book is a MUST for your collection. Here’s the video interview. (Click here if you can’t see the video. ) ... - Scott Berkun 24 Nov 09:
... Really great, high profile review here – check it out Mr. Berkun’s book is packed with tips on how to reduce anxiety and how to speak in public with greater effectiveness. They range from common sense—arrive early, make sure you have back-up copies of your speech, practice—to more advanced tips on what to do when 10 people show up to hear you in a 1, 200-person room (cluster the 10 immediately), how to cut off rambling questions and how to fall silent after making a key point, to give the audience a chance to soak it in. Read the full review on WSJ. com here. ... - Scott Berkun 24 Nov 09:
... more interactivity, you must either make the sessions longer, smaller, or have a Phil Donahue type person who can field questions from twitter, or the audience, in real time and pass them on to the speaker. If your audience gets bored, get better speakers. Or train them. Or perhaps buy them all a good book on the subject from an author who writes about this stuff). Help speakers, don’t work against them. At nearly every event, the speakers are the agenda. We are your primary draw. Even if we suck, people come because you listed us as the reason to come. In the green room backstage at ... - Scott Berkun 12 Nov 09:
... I’ll be doing a free web-cast about the new book, Confessions of a Public Speaker, on Dec 2nd, 10am PST. Details below. Â Please help spread the word! Confessions of a Public Speaker Wednesday, December 2, 2009 10am PT, San Francisco 6pm – London | 1pm – New York | Thu, Dec 3rd at 5am – Sydney | Thu, Dec 3rd at 3am – Tokyo | Thu, Dec 3rd at 2am – Beijing | 10:30pm – Mumbai Duration: Approximately 60 minutes. Click here to Register For leaders, managers and anyone who speaks and expects someone to listen, Scott Berkun shares an insider’s ... - Scott Berkun 06 Nov 09:
... In a nice surprise, the book is in stock at amazon as of tonight – didn’t expect this for another few days. You can get the book right now! Yay! If you’ve already read the book on safari or preview, you can head over now and be the first to put in a review. ... - Scott Berkun 04 Nov 09:
... Thanks to everyone who came out to see me, wrote on their blog, or tweeted (thx @sheffi) about seeing me in action.  The book is currently the #1 book on amazon. com on public speaking, and it’s still 6 days till we’re out past pre-order mode – Awesome! Thanks for the ... - Scott Berkun 29 Oct 09:
... I’m in talks now with O’Reilly Media about producing an audiobook for Confessions of a Public Speaker. I’ve never done one of these things before, and the few I’ve heard were mixed bags. Here are some questions: Do you prefer to have the author do the reading? What factors ... - Scott Berkun 28 Oct 09:
... in getting the word out, Confessions is currently #2 on amazon. com for books on public speaking – Yay! If you haven’t checked out the sample chapters or teaser video, you’ll find them all on the amazon. com page. ... - Scott Berkun 21 Oct 09:
... The first in a series of videos O’Reilly Media has made for the book is up. This also appears on the amazon. com page along with the sample chapters. ... - Scott Berkun 21 Oct 09:
... I did well, or not. Recommend my books, and this blog, to coworkers & friends, especially that they subscribe via RSS Help get the word out about the new book, and the sample chapter / video on amazon. I’m grateful to all of you who have done this stuff in the past. Every little ...
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Web Analytics 2.0: The Art of Online Accountability and Science of Customer Centricity
Avinash Kaushik
Adeptly address today’s business challenges with this powerful new book from web analytics thought leader Avinash Kaushik. Web Analytics 2.0 presents a new framework that will permanently change how you think about analytics. It provides specific recommendations for creating an actionable strategy, applying analytical techniques correctly, solving challenges such as measuring social media and multichannel campaigns, achieving optimal success by leveraging experimentation, and employing...

Amazon Rating: ![]() ![]() ![]() ![]() ![]() | |
| US$26.39 | |
(As of Sep 07 17:15 , info) | |
13 reviews from Business blogs:
- Web Analytics Blog | Occam's Razor by Avinash Kaushik 23 Aug 10
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- Duct Tape Marketing 02 Aug 10
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- Web Analytics Blog | Occam's Razor by Avinash Kaushik 12 Jul 10
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- Duct Tape Marketing 07 Apr 10
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- Analytics Talk 23 Mar 10
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- Duct Tape Marketing 04 Feb 10
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- Web Analytics Blog | Occam's Razor by Avinash Kaushik 01 Feb 10
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- Conversation Agent 03 Jan 10
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- Conversation Agent 24 Dec 09
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- Web Analytics Blog | Occam's Razor by Avinash Kaushik 13 Nov 09
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- Six Pixels of Separation 08 Nov 09
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- Conversation Agent 04 Nov 09
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- Six Pixels of Separation 31 Oct 09
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13
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Web Analytics 2.0: The Art of Online Accountability and Science of Customer Centricity
Avinash Kaushik
Adeptly address today’s business challenges with this powerful new book from web analytics thought leader Avinash Kaushik. Web Analytics 2.0 presents a new framework that will permanently change how you think about analytics. It provides specific recommendations for creating an actionable strategy, applying analytical techniques correctly, solving challenges such as measuring social media and multichannel campaigns, achieving optimal success by leveraging experimentation, and employing tactics for truly listening to your customers. The book will help your organization become more data driven while you become a super analysis ninja!
Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.

Amazon Rating: ![]() ![]() ![]() ![]() ![]() | |
| US$26.39 | |
(As of Sep 07 17:15 , info) | |
13 reviews from Business blogs:
- Web Analytics Blog | Occam's Razor by Avinash Kaushik 23 Aug 10:
... Even in the worst case you identify the most broken things / annoyances. I have used lots of website best practices usability checklists over time and have settled on using Dr. Peter Meyers's 25-point checklist. It is simple, effective and quite expansive. You can download it here. [If you' have Web Analytics 2. 0 then you'll also find an 'extended edition' on the CD that is attached to the back cover of the book. ]The usability checklist has four sections. Here's a brief summary:Accessibility1. Site Load-time Is Reasonable 2. Adequate Text-to-Background Contrast 3. Font Size/Spacing Is Easy to Read 4. ... - Duct Tape Marketing 02 Aug 10:
... Make thank you pay – After your visitor takes the prescribed action you should direct them to a conversion or thank you page, but don’t waste that space, use it to create even more engagement by offering an unexpected freebie ebook or download of some sort. For more info on this topic, here are three books to consider. Landing Page Optimization: Tim Ash, Always Be Testing: Bryan Eisenberg, and Web Analytics 2. 0: Avinash Kaushik Image credit: spaceamoeba Related Posts:Landing Pages for ReferralsLanding Pages Add a Personal TouchTesting with Google Website Optimizer Now LiveThe Best Place to Invest Your Marketing DollarWeekend Favs July Thirty OnePowered by Contextual Related Posts Like ... - Web Analytics Blog | Occam's Razor by Avinash Kaushik 12 Jul 10:
... Now would your life be much much easier if eBay choose to provide an "emotional tag cloud" for both Emer and Avinash?Very quickly you could see that while we both have same quant ratings it turns out that my emotional cloud shows a neutral to positive feelings expressed while Emer's is outrageously positive. Now is it easier to decide who to buy from?As our dear friend Sarah Palin would say: You betcha!So why does eBay not provide this simple emotional tag cloud?Or for that matter Trip Advisor or Amazon or any site that hosts reviews and ratings?Simplicity rocks. Especially when it's actionable. Quick, Efficient, Effective Mobile Analytics: Percent Mobile. It is always a really good idea in web analytics to understand how data is captured (case in point the delightful blog post on Competitive Intelligence data capture). ... - Duct Tape Marketing 07 Apr 10:
... My guess is you actually don’t need any more leads, in fact, cut out the non qualified ones and you could probably double your business with less leads than you have today if you focused more of your energy on lead conversion. It’s the first place I go to fix a business when asked. Here’s your plan of attack for greater lead conversion Get metrics – figure out where you are today – use Google Analytics and pick up Avinash Kaushik’s book Web Analytics 2. 0 to find a host of tools and techniques that will help you better understand all of your online and offline conversion numbers. Understand these four variables and go to work on improving them: 1) % of leads converted 2) Average $ amount per customer/transaction 3) Average number of transactions with each customer 4) Cost to generate a customer Get better – Do some usability and multi-variant testing on your web pages using tools like Crazy Egg, UserTesting. ... - Analytics Talk 23 Mar 10:
... There’s been a lot of debate in the analytics community about campaign attribution and how to assign value to the various marketing touch-points that lead to conversions. If you’re new Campaign Attribution you should check out the book Web Analytics 2. 0, it has a good, functional overview of the attribution challenge. Throughout the discussion it has become clear that the classic first click and last click attribution models that many web analytics tools use are flawed. The problem is no one has come forward with a better solution to the attribution issue… until now. Google has taken a very low-risk move by tackling campaign attribution for AdWords only. ... - Duct Tape Marketing 04 Feb 10:
... Analytics from a Really Smart GuyThis content from: Duct Tape Marketing Marketing podcast with Avinash Kaushik (Click to listen, right click and Save As to download – subscribe now via iTunes Avinash Kaushik, author of Web Analytics 2. 0 is one of those rare people who can take a somewhat dry and mathlike subject of web analytics and make it sound easy and even fun. I got to spend a few minutes with Avinash for this episode of the Duct Tape Marketing podcast for some tips about this important, but often overlooked topic. Web Analytics can seem like a scary subject, but it’s ... - Web Analytics Blog | Occam's Razor by Avinash Kaushik 01 Feb 10:
... really worked for you? Have you tried end to end reports? How about micro eco-systems? What strategy completely failed? Got a custom report you think everyone in the world should be using?Please share your stories / tips / bruises / successes. I’ll send the best one a copy of my new book Web Analytics 2. 0. Analysis Ninjas: Leverage Custom Reports For Better Insights! is a post from: Occam's Razor by Avinash Kaushik ... - Conversation Agent 03 Jan 10:
... I reached out to Avinash and he was very generous with his time, helping us understand traditional web metrics as well as Google Analytics. Through our conversation, we also touched on the metrics for blogs. I've learned a lot about metrics from Avinash. Avinash has just published his second book, Web Analytics 2. 0. It's a desktop bible for anyone who has to gather web analytics data as part of their job. What I like best is that it takes the mystery out of social media metrics. It gets even better: Avinash is donates all proceeds from his books to two charities: The Smile Train and The ... - Conversation Agent 24 Dec 09:
... Now that we're basking in the quiet moments of the holidays, I've had a chance to do a deeper dive on some of the books I've been wanting to read and share with you. *** Web Analytics 2. 0I cannot say enough good things about this book. It is actionable from page one to the very last page. If you buy it and use it (please use it) in combination with Web Analystics one Hour a Day, which I bought about a year ago, it will get you a long way to understanding and measuring actionable metrics. Plus, in the holiday spirit, Avinash Kaushik donates all proceeds to two charities, The Smile Train and ... - Web Analytics Blog | Occam's Razor by Avinash Kaushik 13 Nov 09:
... you to consider buying my second web analytics book. It is not only the most current book on everything important and bleeding edge in Web Analytics, it is a labor of love that will help you transform your personal thinking and assist in revolutionizing your organization (big or small). It is not a technical book, though it will make you technically dangerous. It is not just a business book, though every dna strand in this book is more about online marketing than online analytics. It is not a hard book to read, though it is brain food. Here’s why I think you’ll love it:Chapter 1 ... - Six Pixels of Separation 08 Nov 09:
... Blog or follow me on Twitter. I wrote the book - like most of these other authors did - for those who don't read Blogs. The point was (and still is) to introduce them to these new media channels using language that they are more accustomed to, and in a media channel that they are more used to (printed business books). Avinash Kaushik (author of Web Analytics - An Hour A Day, Web Analytics 2. 0 and Blogger at Occam's Razor) used to always marvel at why so many people would buy his book, when all of the content was available for free on his Blog. He soon realized that the majority of ... - Conversation Agent 04 Nov 09:
... __________ I just received your latest book, thank you for sending it. The subtitle of Analytics 2. 0 is the art of online accountability and science of customer centricity - the switch in how people would logically see the two was not lost on me. Tell me more about how you got there?Avinash: The subtle message there is that one should be open to being surprised. I am astonished at how much confidence people put into quantitative data (clicks, page views, conversions etc). After spending so much time in this world I have found it more art and fragile interpretation to find insights that ... - Six Pixels of Separation 31 Oct 09:
... article lead to a major book deal, and that book just came out. The article was fascinating and I can't wait to read - in detail - how new companies grow their market share. Web Analytics 2. 0 - The Art of Online Accountability and Science of Customer Centricity by Avinash Kaushik. I wrote a testimonial for Kaushik's latest book. Here is what I sent him (unedited): When it comes to the Digital Marketing channels and understanding what and why people do things online, there is no one smarter than Avinash Kaushik. His first book, Web Analytics - An Hour A Day, should be on every ...
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Flip the Funnel: How to Use Existing Customers to Gain New Ones
Joseph Jaffe
Why customer retention is the new acquisition
If there's anything the recession of 2009 taught us, it was the importance of investing in our customers, but when was this any different? So says Joseph Jaffe, bestselling author of Life After the 30-Second Spot and Join the Conversation, and a leading expert and thought leader on new media and social media. In most businesses, it costs roughly five-to-ten times more to acquire a new customer than it does to retain an exis...

Amazon Rating: ![]() ![]() ![]() ![]() ![]() | |
| US$19.77 | |
(As of Sep 07 15:19 , info) | |
12 reviews from Business blogs:
- Small Business Trends 03 Jul 10
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- Duct Tape Marketing 27 May 10
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- Jaffe Juice 29 Mar 10
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- Conversation Agent 29 Mar 10
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- Jaffe Juice 17 Feb 10
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- Six Pixels of Separation 16 Feb 10
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- Jaffe Juice 15 Feb 10
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- Jaffe Juice 07 Feb 10
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- Jaffe Juice 05 Feb 10
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- Jaffe Juice 17 Jan 10
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- Jaffe Juice 11 Jan 10
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- Jaffe Juice 13 Dec 09
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12
posts
Flip the Funnel: How to Use Existing Customers to Gain New Ones
Joseph Jaffe
Why customer retention is the new acquisition
If there's anything the recession of 2009 taught us, it was the importance of investing in our customers, but when was this any different? So says Joseph Jaffe, bestselling author of Life After the 30-Second Spot and Join the Conversation, and a leading expert and thought leader on new media and social media. In most businesses, it costs roughly five-to-ten times more to acquire a new customer than it does to retain an existing one, and yet companies continue to disproportionately spend their budgets into the "wrong" end of the funnel – the mass media or awareness side.
What we haven't paid enough attention to is the "right" end of the funnel-the word-of-mouth component that essentially acts as a multiplier for future business. The economic impact of an active, engaged and loyal customer is tremendous.
And the same is true of the opposite scenario, namely the impact of angry customers and negative word-of-mouth or referrals. It is this thinking that Jaffe has channeled to challenge marketers to "flip the funnel" once and for all. With a renewed focus and energy on customer experience, it is possible to grow your sales, while decreasing your budget – in other words, getting more from less. Engaging a few customers to spread the word to many.
Using this new "flipped funnel" model, together with a set of new rules of customer service and a revolutionary customer referral and activation process, you'll learn how to transform your existing customers into your best salespeople. In addition, Jaffe will explain how to best introduce and combine both digital and social media tools to boost your loyalty arsenal, deploy "influencer marketing" and implement word-of-mouth strategies that inspire your loyal, opinionated, and most vocal customers to become credible, persuasive, and influential endorsers of your products and services.
- Explains how to cut your marketing budget AND grow sales!
- Illustrates practical ways to use existing customers to reach out to new prospects
- Outlines the authentic role of social media
- Demonstrates key ideas with rich, real life examples including Comcast, Apple, The Obama Campaign, Dell, Panasonic, American Airlines, Delta Airlines, Johnson & Johnson, Coca-Cola and many, many more
- Written by one of the most sought-after consultants, keynote speakers, and thought-leaders on new marketing change and innovation; renowned blogger and podcaster at Jaffe Juice (www.jaffejuice.com) and host/presenter of web video show, JaffeJuiceTV (www.jaffejuice.tv)
Visit www.flipthefunnelnow.com to join the conversation.

Amazon Rating: ![]() ![]() ![]() ![]() ![]() | |
| US$19.77 | |
(As of Sep 07 15:19 , info) | |
12 reviews from Business blogs:
- Small Business Trends 03 Jul 10:
... I just finished reading Joseph Jaffe’s latest book “Flip the Funnel” and boy is my brain tired! (And I mean that in a good way. ) You might have heard of Joseph Jaffe from his popular blog “Jaffe Juice” where he blogs about all things “new marketing. ”His latest book is BIG on energy, BIG on content and BIG on opinion. It’s customer experience commentary, examples and data on steroids. It’s intense, it’s serious, and it’s required reading for any CEO who is fond of saying things like “We value our customers” then creates ridiculous policies that make it darn near unpleasant for those customers to do business with his company. ... - Duct Tape Marketing 27 May 10:
... I’ve written for some time about a funnel replacement that I call The Marketing Hourglasssm as a way to demonstrate the focus on building know, like and trust with the ideal prospect and then turning that into total customer focus to expand try, buy, and refer. In this episode of the Duct Tape Marketing podcast I spoke with Joseph Jaffe, author of the book Flip the Funnel: How to Use Existing Customers to Gain New Ones. Jaffe takes the approach that by focusing on existing customers instead of obsessing over acquiring new ones marketers can actually find more success while spending less in the process. In Jaffe’s words: When you consider customer acquisition for your business, think about this question for a moment: how much of your sales come from repeat business versus first-time customers? Now contrast that against how much money you spend against each segment. ... - Jaffe Juice 29 Mar 10:
... Martin Bihl is a Creative Director/Owner at 7419 who recently reviewed the book on Ad Age and in doing so, validates all the passion, commitment and intensity I have for what I do. It's probably the best review I've ever received and it's both incredibly humbling and motivating to keep going. Give it a read and if you haven't yet purchased, gifted and/or reviewed the book, join the conversation :) Some simple questions are stupid. And some are just annoying. But every once in a while a simple question makes one re-evaluate everything. Joseph Jaffe asks one such question in his new book "Flip the Funnel, " making it a must read for anyone interested in selling anything to anyone anywhere. ... - Conversation Agent 29 Mar 10:
... And save your business. Many organizations have become really good at streamlining customer support and service processes. Yet, as co-managing editor of Consumerist. com Ben Popken reminds us in the foreword to Flip the Funnel -- processing is not solving. Putting in place a good customer retention strategy is a good business move. It's also a smart branding move. You may be familiar with the new business acquisition sales funnel or AIDA: Awareness, Interest, Desire, and Action. To address a company's ability to engage customers' social connections, Jaffe flips the acronym to ADIA: Acknowledgment, Dialogue, Incentivization, and Activation. ... - Jaffe Juice 17 Feb 10:
... the entire process. If you're asking my opinion (and you kind of are as you put it out there in the public domain), focus (or continue to focus) on customer service, customer experience and proving out how "retention is the new acquisition". That's the subject of my new book, Flip the Funnel: How to use existing customers to gain new ones". Also continue to innovate from the front like your Entertainment-for-all offering and stay true to your democratization of the flying experience (equal rights for all). You're even included in it with your proactive ... - Six Pixels of Separation 16 Feb 10:
... and, if no one has called him that, then I am!). Along with being the Chief Interrupter for a Social Media Marketing agency called, Powered, Jaffe is also the author of three amazing and best-selling business books titled, Life After The 30-Second Spot, Join The Conversation and the just-released, Flip The Funnel. He also has a very popular Marketing Blog, Jaffe Juice, and his own audio and video Podcast, Jaffe Juice TV. He is not shy to speak his mind, and in this episode of Six Pixels of Separation we discuss his latest book, Flip The Funnel, and why the customer is not always right (even ... - Jaffe Juice 15 Feb 10:
... by Powered's CMO, Aaron "Hitchcock" Strout. Special thanks to Powered, Wiley, The Roger Smith Hotel and 1938 Media for making this happen. Additional links: Flip the Funnel book website Flip the Funnel on Facebook and on Twitter "I've reviewed the book" module Amazon. com, BN. com, Borders. com and CEO-READ links to purchase online Book launch post on Jaffe Juice JJTV #72 and JJTV #73 videos Spread the word: Share JJTV and FTF with your clients, co-workers, colleagues, friends and family Tweet or RT the crap out of this: New JJTV - The launch party ... - Jaffe Juice 07 Feb 10:
... Moon, Coca-Cola and more. Or just watch this video: Here's a litany of information you might find useful: The book's website: www. flipthefunnelnow. com The books's twitter profile: www. twitter. com/flipthefunnel The book's Facebook page: www. facebook. com/flipthefunnel Amazon. com, BN. com, Borders. com and CEO-READ links to purchase online It's time to P-A-R-T Why? Because I gotta! If you're in New York City this Thursday, February 11th, come join me for a launch party and mixer at the Roger Smith Hotel from 6-8pm. More information here. There's ... - Jaffe Juice 05 Feb 10:
... like GM, Honda or  have jumped on the brandwagon to essentially kick Toyota whilst it's down and offer to exchange faulty Toyota's for their brand, the tables will turn; the pendulum will swing. It always does. This absolutely applies to any business today.  In my new book, "Flip the Funnel, " I talk about the need for companies to stop focusing on acquiring new customers and instead focus on their existing ones. If brands begun with the purchase, instead of ending with the purchase, they'd have a unique opportunity to grow the number of potential ... - Jaffe Juice 17 Jan 10:
... launch my new book, "Flip the Funnel" (which you'll notice I *still* have not promoted or mentioned in any standalone capacity) at MarketingSherpa's e-mail conference in Miami. And the weather will be great, so I'm hoping for 1 hour of beach time (if schedule allows) Which brings me back to "Flip the Funnel". Schedule allowing, I'm going to write a complete post on the new book this week. It's officially out (as in, in stores) around February 8th, so there's still time to share with you some thoughts, insights and high level vision ... - Jaffe Juice 11 Jan 10:
... line: social is both a horizontal and vertical imperative and I intend to do my part to help Powered become one of (if not the) leading social media agency that can deliver broad-based and profoundly transformational social media solutions to brands that need them. With my third book, "Flip the Funnel" coming out in about a month's time, I expect to invest a good chunk of my time promoting and talking about the book; dividing my time between writing, speaking and conference events on the one hand and working closely with the group's clients on the other. I'm ... - Jaffe Juice 13 Dec 09:
... Come join me at MarketingSherpa's 5th Annual Email Summit in Miami, where I will be keynoting on Thursday, January 21, 10:30 am-12:00pm. The topic of my keynote will be "Flip the Funnel" and it's essentially going to be the official launch of my new book of the same name. I'll be signing the first 500 copies of my new book and meeting with attendees on how you can Flip Your Own Funnel. I'd love to see you there! More information about the event plus a special offer to save $600: MarketingSherpa’s 5th Annual Email Summit 2010 Marketers are under increasing ...
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The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't
Robert I. Sutton
The No Asshole Rule was awarded a Quill Award as the Best Business Book of 2007.
When Robert Sutton's "No Asshole Rule" appeared in the Harvard Business Review, readers of this staid publication were amazed at the outpouring of support for this landmark essay. The idea was based on the notion, as adapted in hugely successful companies like Google and SAS, that employees with malicious intents or negative attitudes destroyed any sort of productive and pleasant...

Amazon Rating: ![]() ![]() ![]() ![]() ![]() | |
| US$15.63 | |
(As of Sep 07 16:33 , info) | |
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The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't
Robert I. Sutton
The No Asshole Rule was awarded a Quill Award as the Best Business Book of 2007.
When Robert Sutton's "No Asshole Rule" appeared in the Harvard Business Review, readers of this staid publication were amazed at the outpouring of support for this landmark essay. The idea was based on the notion, as adapted in hugely successful companies like Google and SAS, that employees with malicious intents or negative attitudes destroyed any sort of productive and pleasant working environment, and would hinder the entire operation's success.
Now using case studies from these and many more corporations that have had unquestioned success using variations of "The No Asshole Rule," Sutton's book aims to show managers that by hiring mean-spirited employees - regardless of talent - saps energy from everyone who must deal with said new hires. Such insights will come from:
- Seattle law firm Perkins Coie, which instituted a "no jerks allowed" policy, helping them earn a spot on Fortune's "100 Best Companies to Work For" list.
- United States Supreme Court Fellow Robert Clayman, who noticed that "assholes" in the highest branch of government turned a blind eye to initiatives that would curb abusive and violent behavior.
- Testimony from a former American Airlines manager about how former CEO Bob Crandall's abusive "tough love" behavior actually caused psychological harm to those he was attempting to motivate.
FEATURING A NEW CHAPTER ON THE RULE AND ITS SURPRISING IMPACT! In this new version of The No Asshole Rule, Bob Sutton provides an uproarious account of the world-wide reaction to his best-selling book. As he writes: "I didn't plan it. I never wanted it. I didn't believe it at first. And it still make me squirm." Sutton's talking about having been branded as "the asshole guy." But beyond the initial shock value of the provocative title, Sutton's epilogue goes on to detail the kind of impact this important book has had on corporate organizations and employees everywhere. His book has provided a major wake-up call to those individuals in the business world and beyond who somehow have lost sight that a little civility goes a long, long way when it comes to dealing with our fellow human beings - and leading an effective organization. This is one epilogue that is definitely worth reading.

Amazon Rating: ![]() ![]() ![]() ![]() ![]() | |
| US$15.63 | |
(As of Sep 07 16:33 , info) | |
5 reviews from Business blogs:
- Silicon Alley Insider 18 Jun 10:
... As I blogged here a couple years back, when I was doing PR for The No Asshole Rule on BBC, the presenter told me that saying 'asshole' now and then was fine, but she asked me not say 'arse' as it would offend many in the UK, especially her mum!Finally, there are times when you may want to offend peoplePerhaps this is my inner asshole speaking, but as I discuss in my chapter on the virtues of assholes, there are occasions where people are incompetent, insensitive, clueless, or mean spirited, that to get their attention and perhaps even to dish out some punishment they deserve, that barrage of angry expletives can be quite effective. Of course, as a strategy, this should be used in small doses and with proper precautions, but I remain rather proud of a strategic temper tantrum that I aimed at a group of clueless and arrogant Air France employees some years as back. As reported in The No Asshole Rule: Consider an experience that my wife Marina, our kids Tyler, Claire, and Eve had with Air France in the summer of 2005, while we were traveling home from Florence, Italy and had a stopover in Paris. When we arrived at the airport in Florence, the Air France agent told us that she could not give us a boarding pass for our Paris-San Francisco leg (we were later told by another Air France employee that she could have, but was “probably just to lazy”). ... - Scott Berkun 17 Jun 10:
... The real challenge of many things (including writing books), and the reason so many people fear them has less to do with the work, than the fear of the commitment to the work. Good leaders (#3) and working with people you trust (#4) are almost the same thing. A good leader will push out people who betray trust (See the No-asshole rule, and what Pixar’s Ed Catmull has to say). A good leader also puts trust in their team (delegation) and encourage people who have trust to offer to lend it to their peers. Working alone, as I generally do, demands I take care of all 4 myself. Assuming I trust myself (#4), and treat myself with respect (#3), two things that can be surprisingly tricky, my performance is gated by always picking the right projects and making sure I have long term goals that motivate me. ... - Conversation Agent 15 Jan 10:
... mindset. In that case, if you are, you might need to protect your spirit from what I call 'terrorism of the soul'. The daily and constant chipping away at your confidence by manipulation, energy sapping, and disrespect. Bob Sutton wrote a very helpful guide for that circumstance. From the Booklist on Amazon:We all know them or know of them--the jerks and bullies at work who demean, criticize, and sap the energy of others, usually their underlings. It could be the notorious bad boss or the jealous coworker, but everyone agrees that they make life miserable for their victims and create a ... - Penelope Trunk's Brazen Careerist 24 Nov 09:
... This is the only way to stay employable. You will always be difficult to deal with. You need to make it worth everyone’s time. Often, people who are really likable don’t have to be good at what they do. People just love being around them. And it’s fair, because someone who everyone likes actually does make the team more productive. Many people who work with me know that I’m weird. The first thing Ryan and Ryan said when they got to Madison was that I am totally eccentric. They put up with it. They stayed because I have built such a good career for myself. They wanted to work ... - Penelope Trunk's Brazen Careerist 29 Oct 09:
... Eighty percent of adults with Asperger Syndrome do not have full-time work. This not because they can’t do the work. It’s that they can’t manage to be socially acceptable while they get the work done. ‘ Countless studies show people would rather have pleasant and personable co-workers than a co-worker who is always right. I try to keep this in mind each day, and consequently, I spend a lot of time planning my interactions. But sometimes my plans fail. To give you an idea of what I’m talking about, I’m going to walk you through my most recent parent-teacher conference. Which was a ...
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Inbound Marketing: Get Found Using Google, Social Media, and Blogs (The New Rules of Social Media)
Brian Halligan
Stop pushing your message out and start pulling your customers in
Traditional "outbound" marketing methods like cold-calling, email blasts, advertising, and direct mail are increasingly less effective. People are getting better at blocking these interruptions out using Caller ID, spam protection, TiVo, etc. People are now increasingly turning to Google, social media, and blogs to find products and services. Inbound Marketing helps you take advantage of this change ...

Amazon Rating: ![]() ![]() ![]() ![]() ![]() | |
| US$16.47 | |
(As of Sep 07 13:19 , info) | |
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6
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Inbound Marketing: Get Found Using Google, Social Media, and Blogs (The New Rules of Social Media)
Brian Halligan
Stop pushing your message out and start pulling your customers in
Traditional "outbound" marketing methods like cold-calling, email blasts, advertising, and direct mail are increasingly less effective. People are getting better at blocking these interruptions out using Caller ID, spam protection, TiVo, etc. People are now increasingly turning to Google, social media, and blogs to find products and services. Inbound Marketing helps you take advantage of this change by showing you how to get found by customers online.
Inbound Marketing is a how-to guide to getting found via Google, the blogosphere, and social media sites.
• Improve your rankings in Google to get more traffic
• Build and promote a blog for your business
• Grow and nurture a community in Facebook, LinkedIn, Twitter, etc.
• Measure what matters and do more of what works online
The rules of marketing have changed, and your business can benefit from this change. Inbound Marketing shows you how to get found by more prospects already looking for what you have to sell.

Amazon Rating: ![]() ![]() ![]() ![]() ![]() | |
| US$16.47 | |
(As of Sep 07 13:19 , info) | |
6 reviews from Business blogs:
- Social Media Explorer 26 May 10:
... A couple of them have been out for a month or so, but I’m a notoriously slow reader when it comes to books and two of them were more than 200 pages, so forgive me. I did read them all, even took some notes and dog-eared some pages. Here’s what I thought about The Power of Pull by Hagel, Brown and Davison; The Zen of Social Media Marketing by Shama Hyder Kabani, Engage! by Brian Solis, Inbound Marketing by Brian Halligan and Dharmesh Shah; and The Referral Engine by John Jantsch. All the links in this paragraph are direct links to the book’s purchase page on Amazon. If you don’t mind purchasing and having me benefit, please click on the book covers below and use my Amazon affiliate links. ... - Web Ink Now 05 Apr 10:
... Jim Sterne has written an outstanding book called Social Media Metrics: How to Measure and Optimize Your Marketing Investment which releases this week. This is the third book in my New Rules of Social Media book series (following Inbound Marketing and Get Seen). Readers of my blog and those who have seen my talks will know that I am very critical of the old "ROI" version of measuring marketing. You can hear my Epic ROI Rant where I go off on the topic for a few minutes (resisting the dropping of F-bombs the entire time). A decade ago, I was vice president of marketing and PR for a NASDAQ-traded business-to-business technology company. ... - 47 Hats 05 Dec 09:
... So why Media instead of Books? Because I now find myself – probably like you – “reading” a lot more audiobooks, YouTube presentations and online lectures. ) Given what I do – consult with startups, author books about startups and social media – I smugly assumed Inbound Marketing: Get Found Using Google, Social Media, and Blogs (The New Rules of Social Media) wouldn’t contain anything I didn’t already know. Wrong! Shah and Halligan do an extremely good and approachable job of laying out the new realities for business in regards to marketing and ... - Six Pixels of Separation 31 Oct 09:
... shot-to-the-gut reality check on how New Media is changing everything. Inbound Marketing - Get Found Using Google, Social Media, and Blogs (The New Rules of Social Media) by Brian Halligan and Dharmesh Shah. Dharmesh presented shortly after me at Mesh Marketing the other week. This book brings together some new thoughts and new techniques on how to change the way you market your business. Here's a visual: this book will help turn your business into a magnet for customers. The New Community Rules - Marketing on the Social Web by Tamar Weinberg. Weinberg is the Blogger behind ... - Web Ink Now 20 Oct 09:
... Today Inbound Marketing is released and I am so excited. This terrific book is written by Brian Halligan and Dharmesh Shah co-founders of HubSpot. Learn more about Inbound Marketing: Get Found Using Google, Social Media, and Blogs here. We're living a revolution! We're living a revolution in the way people communicate. How did a relatively unknown, young, single-term black senator with funny ears and a funnier name get elected President of the United States? Simple: He and his team understood the revolution and harnessed the power of the Web to communicate effectively with the ... - On Startups 20 Oct 09:
... doing a fair amount of speaking lately. It’s partly driven by my recently released book, Inbound Marketing: Get Found Using Google, Social Media and Blogs (which is doing exceptionally well -- more below on this). The topics I usually speak on are startups (surprise) and marketing (surprise, surprise). And, when I’m really on a roll and feeling adventurous, I talk about startup marketing. First off, a quick confession. I’m not really a marketer, and I don’t play one on TV. I’ve never had the word marketing in my job title, ever. The ...
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Mastering the VC Game: A Venture Capital Insider Reveals How to Get from Start-up to IPO on Your Terms
Jeffrey Bussgang
Entrepreneurs who dream of building the next Amazon, Facebook, or Google have the opportunity to take advantage of one of the most powerful economic engines the world has ever known: venture capital. To do that, you need to woo, impress, and persuade venture capitalists to back your endeavor. That task alone is a challenge. But finding and choosing the right investor can be harder still. Even if you manage to get backing, you want your VC to be a partner, not some dictator who will undermine ...

Amazon Rating: ![]() ![]() ![]() ![]() ![]() | |
| US$17.13 | |
(As of Sep 07 15:18 , info) | |
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Mastering the VC Game: A Venture Capital Insider Reveals How to Get from Start-up to IPO on Your Terms
Jeffrey Bussgang
Entrepreneurs who dream of building the next Amazon, Facebook, or Google have the opportunity to take advantage of one of the most powerful economic engines the world has ever known: venture capital. To do that, you need to woo, impress, and persuade venture capitalists to back your endeavor. That task alone is a challenge. But finding and choosing the right investor can be harder still. Even if you manage to get backing, you want your VC to be a partner, not some dictator who will undermine your vision and take control of your life's work.
Jeffrey Bussgang is one of a very few people who have played on both sides of this high-stakes game. By his early thirties, he had helped build two successful start-ups-one went public, the other was acquired. Now he uses his experience and unique perspective on "the other side" as a venture capitalist helping entrepreneurs bring their dreams to fruition.
In the book, Bussgang offers high-level insights, colorful stories, and practical advice gathered from his own experience as well as from interviews with dozens of the most successful players on both sides of the game, including Twitter's Jack Dorsey and LinkedIn's Reid Hoffman. He reveals how to get noticed, perfect a pitch, and negotiate a partnership that works for everyone.
An insider's guide to the secrets of the world venture capital, Mastering the VC Game will prove invaluable for entrepreneurs seeking capital and successful partnerships.
To learn more, visit JeffBussgang.com. (edited by author)

Amazon Rating: ![]() ![]() ![]() ![]() ![]() | |
| US$17.13 | |
(As of Sep 07 15:18 , info) | |
6 reviews from Business blogs:
- Entrepreneur.com - Daily Dose 12 May 10:
... As entrepreneurs, their ADD helps them keep the business growing, and tend to the million different things business owners need to do. Serial entrepreneurs, we can only assume, have ADD in the extreme, as they are compelled to start business after business rather than sticking with their first one. Seasoned venture capitalist Jeffrey Bussgang of Flybridge Capital, who's authored a new book on getting VC, says, 'There's a super-high correlation between ADD and entrepreneurs. I think it's because great entrepreneurs are impatient. When things are stable, they get bored. They're always looking to shake things up, because they need that stimulation and change. 'Atlanta-based professional interim chief financial officer Evan Rogoff, who's worked with dozens of startups through the years, chimes in, 'Most entrepreneurs have ADD. ... - Entrepreneur.com - Daily Dose 03 May 10:
... Does taking on venture capital mean giving up your company's soul? Your control over its destiny? It can be a tricky issue, says Flybridge Capital Partners' Jeffrey Bussgang. The prominent venture capitalist has a new book that lays out his theory for how entrepreneurs can successfully navigate today's funding landscape, Mastering the VC Game -- A Venture Capital Insider Reveals How to Get From Start-up to IPO on Your Terms. 'There's a view of venture capitalists that they kind of ruin the party, ' he says. 'One entrepreneur said to me, 'When the VCs come in, it's not fun anymore. They hold you accountable, and push you, and take control. ... - Feld Thoughts 03 May 10:
... Over the years, I’ve occasionally thought about writing a book about how venture capital actually works. I no longer have to contemplate doing this as Jeff Bussgang has nailed it with his book Mastering the VC Game: A Venture Capital Insider Reveals How to Get from Start-up to IPO on YOUR Terms. If you are an entrepreneur who wants to understand how venture capital works, how VC’s think, and read some great stories about entrepreneurial arcs, this book is for you. When Jeff told me about this project a year or so ago, I gave him lots of encouragement, made a few introductions, and offered to do anything I could to be helpful. ... - A VC 28 Apr 10:
... My friend and fellow VC Jeff Bussgang has written an excellent book about entrepreneurs and VCs called 'Mastering The VC Game. ' If you are an entrepreneur who plans to work with VCs at some point in your career, you should read the book. It's a fast read. You could easily read it in a cross country flight. It's full of stories about entrepreneurs and VCs and how they worked together. There is one about me and Jack Dorsey and Twitter that TechCrunch has excerpted today. I'm not feeling very well today, I think it's allergies but I'm not sure. So I don't have a lot in me right now. So instead of reading AVC today, go to Techcrunch and read the excerpt and then hopefully you'll want to go to Amazon and buy the book. ... - Young Entrepreneur - Small Business & Entrepreneur Community » Blog 27 Apr 10:
... One of the most valuable insights concerns the idea that finding a VC is so much more than simply getting someone with a lot of money to say yes. The entrepreneur needs to be as selective as is the VC, if not more so. The book talks not only about winning the attention of VCs, therefore, but also about selecting the right VC for you and your company. A mixture of well-told stories, anecdotes, and sound advice, Mastering the VC Game: A Venture Capital Insider Reveals How to Get from Start-Up to IPO on YOUR Terms, is not only a valuable resource for any entrepreneur looking for funding, but is also a great read. Bottom line: highly recommended. From the author, Jeffrey Bussgang: I hope the book will help entrepreneurs level the playing field when pursuing VC capital so that they can secure the necessary resources to achieve their vision. ... - The New Entrepreneur - BusinessWeek 19 Mar 10:
... I mentioned in my last post that I decided to write a book about venture capital and entrepreneurship, which is coming out next month. In this post, I wanted to answer the question: 'Who did you interview?' This is a post by guest blogger Jeff Bussgang. Selecting interviewees was a tricky process. The purpose of the book is to be a helpful guide for entrepreneurs as they navigate the process of building their companies in partnership with VCs, so I wanted to capture the voices and insights of both entrepreneurs and VCs. In particular, I wanted to capture a diverse group - diversity in terms of geography, industry focus, gender and age. ...
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Tribes: We Need You to Lead Us
Seth Godin
A tribe is any group of people, large or small, who are connected to one another, a leader, and an idea. For millions of years, humans have been seeking out tribes, be they religious, ethnic, economic, political, or even musical (think of the Deadheads). Its our nature.
Now the Internet has eliminated the barriers of geography, cost, and time. All those blogs and social networking sites are helping existing tribes get bigger. But more important, theyre enabling countless new tribes ...

Amazon Rating: ![]() ![]() ![]() ![]() | |
| US$14.25 | |
(As of Sep 07 15:33 , info) | |
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6
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Tribes: We Need You to Lead Us
Seth Godin
A tribe is any group of people, large or small, who are connected to one another, a leader, and an idea. For millions of years, humans have been seeking out tribes, be they religious, ethnic, economic, political, or even musical (think of the Deadheads). Its our nature.
Now the Internet has eliminated the barriers of geography, cost, and time. All those blogs and social networking sites are helping existing tribes get bigger. But more important, theyre enabling countless new tribes to be borngroups of ten or ten thousand or ten million who care about their iPhones, or a political campaign, or a new way to fight global warming.
And so the key question: Who is going to lead us?
The Web can do amazing things, but it cant provide leadership. That still has to come from individuals people just like you who have passion about something. The explosion in tribes means that anyone who wants to make a difference now has the tools at her fingertips.
If you think leadership is for other people, think againleaders come in surprising packages. Consider Joel Spolsky and his international tribe of scary-smart software engineers. Or Gary Vaynerhuck, a wine expert with a devoted following of enthusiasts. Chris Sharma leads a tribe of rock climbers up impossible cliff faces, while Mich Mathews, a VP at Microsoft, runs her internal tribe of marketers from her cube in Seattle. All they have in common is the desire to change things, the ability to connect a tribe, and the willingness to lead.
If you ignore this opportunity, you risk turning into a sheepwalkersomeone who fights to protect the status quo at all costs, never asking if obedience is doing you (or your organization) any good. Sheepwalkers dont do very well these days.
Tribes will make you think (really think) about the opportunities in leading your fellow employees, customers, investors, believers, hobbyists, or readers. . . . Its not easy, but its easier than you think.

Amazon Rating: ![]() ![]() ![]() ![]() | |
| US$14.25 | |
(As of Sep 07 15:33 , info) | |
6 reviews from Business blogs:
- Loic Le Meur Blog 21 Feb 10:
... of your community members are very active and in addition to liking your products and your company and team, they tell all their friends, convert them, help evangelizing just because they like what you do. Identify your best fans and treat them as best as you can, they are your ambassadors. Read Seth Godin's Tribes, only 1, 000 fans can get the word to millions. 13. Create your own little social network for your tribeYour inner circle deserves more attention from you and will also like talking to each other in a smaller community. Creating a dedicated group on Google Groups, Facebook Group ... - Penelope Trunk's Brazen Careerist 15 Feb 10:
... remind me that if we'd keep going, we’d get through it. So Seth was right, but I am not sure I could get through it again. It was scary. It was gut wrenching, and it was terrible for my kids. Not very many people can get through a dip, for real. The same is true with Seth's book, Tribes. It’s a great life goal—to have big ideas that people want to follow, and you are a leader by giving people strength in numbers to instigate change through ideas. That’s great, if you have the ideas and you can get a following. As a blogger who is asked all the time about how to ... - Penelope Trunk's Brazen Careerist 13 Jan 10:
... the opportunity to build a profile page that aims to make you known for your ideas, and not just your resume – which gives more meaning to your career and allows people to hire you for your real potential to contribute. Get a tribe. Seth Godin reshapes the idea of leadership with his book, Tribes: We You to Lead Us. At a recent TED conference, Seth talked about Tribes. He explains that the Internet has ended mass marketing and revived a human social unit from the distant past: tribes. Tribes come together based on shared ideas and values, tribes give ordinary people the power to lead ... - ConverSations 30 Dec 09:
... A lot of folks ask me for suggestions on books to kick-start or re-ignite their passions and participation in social media. Every individual and situation is different, but here are the books I recommended most in 2009: Greater Than Yourself by Steve Farber Tribes by Seth Godin Exploiting Chaos by Jeremy Gutsche The Think Big Manifesto by Michael Port The Digital Handshake by Paul Chaney Crush It! by Gary Vaynerchuck Socialnomics by Eric Qualman Radical Careering by Sally Hogshead The 4-Hour Workweek by Timothy Ferris Me 2. 0 by Dan Schawbel Career Renegade by Jonathan Fields The Element by ... - Six Pixels of Separation 13 Dec 09:
... of Separation - The Twist Image Podcast is now live and ready for you to listen to. If there is one name that comes immediately to mind when people think of "marketing", it is Seth Godin. Beyond being a best-selling business book author (Permission Marketing, Purple Cow, The Dip, Tribes, etc. . . ), one of the top business Bloggers in the world and one of the most in-demand public speakers, Godin is also the owner of one of the Top 100 websites in the world, Squidoo, and he even has his own action figure (that's no joke). He is about to release his latest book titled, ... - The Social Media Marketing Blog 15 Sep 09:
... of People to Spread Your Ideas and Share Your Stories. David is probably one of the best public speakers I know. But his talents don't stop at the spoken word. He clearly demonstrates his ideas with case studies - and ones that aren't expected. After reading his stuff, you'll rave too. Seth Godin, Tribes: We Need You to Lead Us. If you don't know Seth Godin, you should. Or perhaps I should say, you will. He has rocketed every one of his books to the top of the charts in creative and innovative ways. His blog is filled with observations about Marketing and marketing - by that I mean the craft ...






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